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Auto Repair
Usman Auto Repair Workshop LLC. Sharjah
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Usman Auto Repair Workshop LLC, also known as ???? ????? ???????, is a comprehensive automotive service provider. The company offers a range of services including general car repair and maintenance to keep vehicles running smoothly. For electrical issues, the company provides auto electrical services to diagnose and fix problems with a car's wiring and components. Additionally, the company offers engine rebuilding services, a more in-depth service for restoring or repairing a vehicle's engine.
Overall Customer Sentiment:
Based on a total of 377 reviews with an average rating of 3.9 out of 5, customer sentiment appears mixed but leans towards positive. While a significant portion of reviews express satisfaction with the quality of service and professionalism, a notable minority highlight concerns regarding pricing, transparency, and consistency.
Service Quality:
Reviews indicate a capacity for excellent mechanical, electrical, and AC work, with some customers praising the exceptional quality and professionalism of the team. However, there are instances where customers reported issues with the initial repair not being satisfactory, requiring multiple visits, and encountering abnormal sounds after service. The quality of service appears to be inconsistent across all customer experiences.
Common Themes:
Recurring positive themes include the team's honesty, transparency, and the perceived value for money despite potentially higher pricing. Some customers also appreciated the convenience of services like car delivery. Conversely, negative feedback frequently centers on high costs, perceived lack of transparency regarding pricing and necessary repairs, and instances of unprofessional behavior or attempts to overcharge. Cleanliness of the vehicle upon return was also mentioned as a point of dissatisfaction.
Final Assessment:
The business demonstrates the capability to provide high-quality automotive services, particularly in mechanical and electrical repairs. Positive reviews highlight a trustworthy and professional team. However, the recurring negative feedback regarding pricing, transparency, and occasional inconsistencies in service delivery suggest areas for improvement. While the average rating is reasonably good, potential customers should be aware of the reported issues and consider these factors when making a decision. The business appears to deliver reliable service for many, but not all, customers.
Be careful very good rating and once you reach they will ask for 300 checkup charges and play games all 5 star rating is fake maybe .be careful I lost 120 aed on recovery and once i reached games started to milk money from my pocket
Before three weeks I tried our ford car maintenance but not satisfied with their price and working.
Excellent service for any mechanical, electrical and Ac work. I recommend strongly
I found this place on Google, it's owned by bunch of young guys. I went to get the quotation for my car service. I checked in the market there prices were reasonable. I left my car there for one day, surprisingly when they sent me bill it was less than what they estimated. They even delivered car at my place. I would definitely recommend them.
On the base of google reviews I visited this workshop. I came here to fix my BMW 320i issues. Its a big workshop. I occasionally see 3 digit 4 digit car in this garage for the repair.
But I would advice don't come here, they are charging fortune for you car repair. Precisely, they are robbers.
The service provided is truly exceptional, showcasing a level of professionalism and excellence that is hard to match. While the pricing may be on the higher side, the honesty and transparency of the team, combined with the outstanding quality of service, make it a worthwhile investment. This is a team you can trust to deliver excellence every step of the way.
this was the worst nighmare ever in my life. Dont make a mistake to go to this garage since they are cheaters. They took my car for full day and returned without repair and still asking for inspection fee. Gulfam name person is having very abusive attitude and lying. This place is full of fraud. Look for your pocket here. Never recommended.
Two stars are more than enough for this garage. They returned me back my car you very dirty. I returned my car to them three times as they are not doing the proper work from first time. When I got my car from them, there were several abnormal sounds. So you have to be careful. Just two stars because they did mechanical works. The cost is higher than what they deserve. Not recommended if you are looking for professional garage.
Visited the facility first time today. I am v satisfied. Staff is good and well trained. It feels v good when you are listened for your probs, and provided with a satisfactory solution. Giving 4 stars, coz there is always a room for improvement. :-)
Visited the place for first time a month ago in an emergency..Main staff member was likely to fraud about the problem. Car was little heated due to non function of cooling fan and he was insisted that the engine got seize. I asked him several time that engine can not seize like this but he was adment on his false statement. Such a unprofessional attitude just to earn some bucks . Poor experience
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