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Computer Repair
Unique World Trading
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Unique World Trading is a business specializing in computer and mobile phone repair services. The company offers comprehensive solutions for a wide range of technical issues affecting both computers and mobile devices. This includes diagnosing and fixing hardware problems, resolving software glitches, and performing necessary repairs to restore functionality. Whether it's a cracked phone screen, a slow computer, or a more complex technical issue, Unique World Trading provides expert repair services to get devices back in working order.
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.9 out of 5 from 134 reviews, the overall customer sentiment appears to be largely positive. Many customers express satisfaction with the speed and effectiveness of repairs, particularly for mobile phones and iPads. The staff, specifically mentioned as Hossain, is frequently praised for being helpful, friendly, and capable of fixing complex issues.
Service Quality:
The reviews suggest that the business generally provides fast and efficient repair services. Customers highlight quick turnaround times, with one review mentioning an iPad repair completed in around 30 minutes. The ability to fix seemingly unfixable issues is also noted as a strength. However, there is a significant negative review detailing a lack of communication and unauthorized repairs, which raises concerns about transparency and customer consent in certain situations.
Common Themes:
Recurring positive themes include fast service, friendly staff (specifically Hossain), and successful repairs of mobile devices. The affordability of services and items is also mentioned. A notable negative theme is the accusation of the business soliciting or creating their own positive reviews to inflate their rating, and a specific instance of unauthorized and ineffective repair work.
Final Assessment:
While the majority of reviews and the high average rating indicate a generally positive customer experience with fast and effective repairs, the presence of a detailed negative review and the accusation of review manipulation warrant consideration. The business appears capable of delivering high-quality service in many instances, particularly for common mobile device issues. However, the reported lack of communication and unauthorized repairs in one case, coupled with the suggestion of inflated reviews, introduce an element of inconsistency and potential unreliability. Customers should be aware of these potential issues and may wish to clarify repair procedures and costs upfront.
Best service friendly price and fast fix.thanls mr Hossain for fix my iphone
HOSSAIN did my aunt's phone, the issue was it keeps crashing, his solution???? Change the battery and screen without consulting the owner if she wants to proceed or not, we trusted him because he told us that he'll check first on what's the issue, and hell call if he found out what was the problem but he changed the battery and screen without the owners consent and told us that he needed to replace the screen because it was superglued to the battery and it got broken while removing the screen, and demanded we pay 200 for it, after we took the phone it still has the same issue he just knocked off the replacement of the battery and screen, won't recommend him at all
Ps. They have 4.9 google reviews because they beg their customers if they can use their phones to make a review, it's not most of the customers that make the reviews but Hussain himself is the one typing and giving himself a review
HOSSAIN did my aunt's phone, the issue was it keeps crashing, his solution???? Change the battery and screen without consulting the owner if she wants to proceed or not, we trusted him because he told us that he'll check first on what's the issue, and hell call if he found out what was the problem but he changed the battery and screen without the owners consent and told us that he needed to replace the screen because it was superglued to the battery and it got broken while removing the screen, and demanded we pay 200 for it, after we took the phone it still has the same issue he just knocked off the replacement of the battery and screen, won't recommend him at all Ps. They have 4.9 google reviews because they beg their customers if they can use their phones to make a review, it's not most of the customers that make the reviews but Hussain himself is the one typing and giving himself a review
Its nice to be here, the prices of items here are affordable, and the items are of good qualities. The staffs are super amazing and helpful. Mr Hossain is such nice person he did everyhting possible to make sure our Samsung Note10+ mobile screen was fixed. The service here is a topnotch I will recommend to my friends and colleagues to patronize UNIQUE WORLD TRADING. ....THIS IS INDEED THE BEST MOBILE REPAIR SHOP IN DRAGON MART INTERNATIONAL CITY
The staff here are absolutely amazing! I never thought my phone could be fixed, but Hossain made it happen! Definitely the best phone repair shop in Dragon Mart!
They repaired my iPad air 4 .best price and repaired very fast around 30 minutes .I am really happy.highly recommend this shop dragon Mart 1 and shop number BAC_04.
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