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Auto Repair
Toyota Service Center - Madinat Zayed
Category: Bicycle Repair
Al-Futtaim Motors - Toyota Madinat Zayed is the business name. The company offers a comprehensive ra...
Category: Auto Repair
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Category: Mobile phone Repair
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The business name is Al-Futtaim Motors - Toyota Service Center - Madinat Zayed. The company offers a comprehensive range of auto repair services. These include routine maintenance such as oil changes, filter replacements, and fluid checks. They also provide more extensive repairs covering engine diagnostics and repair, brake services, suspension work, and electrical system troubleshooting. Additionally, the company offers tire services, including rotation, balancing, and replacement. Customers can also expect services related to air conditioning repair and other general automotive repairs to keep their Toyota vehicle running smoothly and reliably.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 from 39 reviews. Many customers express satisfaction with the service provided and the helpfulness of the staff.
Service Quality:
The reviews suggest a generally high level of service quality, with multiple mentions of exceptional service, professionalism, and attention to detail. Specific individuals are highlighted for their positive contributions. However, there are isolated negative comments regarding vehicle washing and overall work quality, suggesting potential inconsistencies in certain aspects of the service delivery.
Common Themes:
Recurring positive themes include cooperative staff, great service, and specific individuals providing outstanding assistance. The branch is also noted as a proper setup for Toyota vehicles, even in a remote location. Conversely, a notable negative theme is the quality of vehicle washing, which is mentioned as unsatisfactory in some instances. There is also a general concern raised about the overall quality of work for new Toyota cars by one reviewer.
Final Assessment:
Based on the provided reviews and overall data, the business appears to deliver a generally high-quality and reliable auto repair service, supported by a strong average rating and numerous positive testimonials. Key strengths lie in customer interaction and the expertise of certain staff members. However, the business should address the reported issues with vehicle washing and investigate the concerns raised about the consistency of work quality to ensure a uniformly positive customer experience across all service aspects. While the majority of feedback is positive, addressing these specific weaknesses would further enhance the business's reputation for reliability.
Good
Great service as always. Thank you Mubeen for always going above and beyond. Highly recommend Al Futtaim Madinat Zayed.
I really want to tell the service is awesome here for SUV there major customers are SUV owners and special thanks to the service advisor he is awesome Akhil Shiva
I would like to express my gratitude to Akhil Shiva for his exceptional service at Toyota’s Madinat Zayed branch. From start to finish, the process of servicing my SUV was handled with utmost professionalism and care. Akhil’s attention to detail, clear communication, and dedication to ensuring a smooth experience truly stood out. It’s not often that you come across such outstanding customer service, and I am very impressed. Thank you, Akhil, for making this experience so seamless and pleasant. Highly recommend this branch for anyone seeking reliable and efficient service!
I would like to request those who have a new Toyota car not to give their car to this service center. Their work is never good
It's nice service center, staff very cooperative. Thanks
very bed experience, they are not properly wash vehicle, VERY BAD this pictures are after washing
Very good experience, went for first service of my car, proper setup of toyota in this remote location, service supervisor is courteous and prompt to respond to queries very well