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Auto Repair
TotalEnergies Bin Bader Cars Washing Station
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TotalEnergies Bin Bader Cars Washing Station, associated with TotalEnergies, provides a range of automotive services. The company offers car washing services to keep vehicles clean and well-maintained. Additionally, the company offers oil change services, a crucial aspect of routine vehicle maintenance to ensure optimal engine performance and longevity.
Overall Customer Sentiment:
Based on a total of 147 reviews with an average rating of 3.8 out of 5, customer sentiment appears mixed but leans towards positive. While a significant portion of customers express satisfaction, particularly regarding value and staff friendliness, a notable number of reviews highlight areas for improvement, primarily related to management and service efficiency.
Service Quality and Common Themes:
Positive feedback frequently mentions the affordability of services, including car washes and oil changes. Customers appreciate the friendly and accommodating nature of the staff. The range of services offered, such as full car washes, steam cleaning, and comprehensive check-ups, is also viewed favorably. The presence of separate waiting areas for males and females is a positive aspect for some customers.
Conversely, recurring negative themes center around management issues and service delays. Several reviews indicate dissatisfaction with the behavior of management or foremen and a perceived lack of action on complaints. Extended waiting times for services, particularly car washes, are also a point of concern for some customers. There are also mentions of inconsistent cleaning quality.
Final Assessment:
[Business Name] appears to offer a good value proposition with competitive pricing and a broad range of services. The positive interactions with staff contribute significantly to customer satisfaction. However, the business faces challenges related to operational efficiency and management responsiveness, which negatively impact the customer experience for a segment of its clientele. To consistently deliver high-quality and reliable service, addressing the reported issues with waiting times, management conduct, and ensuring consistent service quality across all offerings would be beneficial. The business has a solid foundation with its service offerings and staff, but improvements in operational management are necessary to elevate the overall customer experience and potentially improve the average rating.
Bad management. More than half an hour waiting for someone to finish my car wash. Also a guy shouted at me. Hi again. I have called this numbre and been asked to call back tomorrow!!!
I come here whenever I visit Ajman each time I have my car for wash I’m never disappointed I recommend this place it’s cheap and good cleaning for your cars outside inside and engine cleaning plus oil change for every type of vehicle
It was very full and I understand why 1 it was extremely cheap 2 all the staff were very nice, friendly and harmless and I also saw a super car
The Station, located in the heart of Ajman city, offers comprehensive services, including full car washes, steam cleaning, oil changes, and thorough check-ups with over 10-point inspections. The station's high customer volume is a testament to its good service quality and strong customer trust. With reasonable prices for all services, Bin Bader Car Washing Station delivers reliable and efficient care for all vehicle types. Also has a reception and waiting area for both males and females separately, and it is air-conditioned.
Yesterday i visit that station. The station managment is not good. Forman behavior is very cheap. When i complain to supervisor he doesn't taking any action 😒 they don't clean the car properly and taking high price.