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Computer Repair
Cube About Technology LLC | IT Support Solutions | Website Design | SEO
Category: Computer Repair
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Cube About Technology LLC, operating under the business name Cube About Technology LLC, provides a comprehensive suite of IT services. The company offers computer repair and support, addressing hardware and software issues for individuals and businesses. They also specialize in the repair of office equipment, including copiers and printers. For businesses looking to enhance their online presence, Cube About Technology LLC provides internet marketing services, website design, and web hosting solutions. As a software company, they likely offer custom software development or support for various software applications. Additionally, the company offers office equipment rental services, providing flexible options for businesses needing temporary or long-term equipment access.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 12 reviews.
Service Quality:
The majority of reviews highlight positive experiences, specifically mentioning excellent and prompt service, including remote support. Long-term customer satisfaction with leased equipment and repair services is also noted. However, there is a notable negative review citing unresponsiveness and failure to fulfill service commitments, suggesting inconsistency in service delivery.
Common Themes:
Recurring positive themes include the quality and promptness of service, particularly for computer and equipment repair. The negative feedback centers on communication issues and unreliability in scheduling and showing up for appointments.
Final Assessment:
Based on the available data, the business generally demonstrates a strong track record of providing high-quality and reliable service, as evidenced by the high average rating and positive feedback regarding service quality and long-term customer relationships. However, the isolated negative review regarding unresponsiveness indicates a potential area for improvement in communication and service fulfillment to ensure consistent customer satisfaction across all interactions. While the overall picture is positive, addressing the reported issues with communication and reliability is crucial for maintaining a consistently high standard of service.
excellent and prompt service provided by remotely.
excellent Job done by Mr Sidiq
Excellent service provided at a reasonable rate....
Unresponsive for days. Promise to come to fix printer but never show up. Time wasters, stay away!
We have Photocopiers and Plotters in lease from Cube about for more than 3 Years. We are highly satisfied with their service so far.
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