Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Auto Repair
Thrifty Car Rental - Fujairah Downtown
Category: Auto Repair
Fasttrack Emarat Marwa, , is a comprehensive automotive service provider. The company offers a wide...
Category: Computer Repair
AL HAYA COMPUTER TR LLC is a computer store and service business. The company offers a range of serv...
Category: Computer Repair
Access Technical Services LLC, also known as AST Group, is a contractor offering a range of services...
Category: Auto Repair
Fujairah General Trading Enterprises, operating under the name FGTE, is a comprehensive supplier cat...
Category: Auto Repair
MARITRONICS is a marine supply store that offers a range of services to the maritime industry. The c...
Thrifty Car Rental - Fujairah Downtown is a car rental agency. The company offers a wide range of vehicles for rent, including economy cars, SUVs, and luxury vehicles, catering to various travel needs and preferences. Services include short-term and long-term rentals, corporate rentals, and chauffeur services. The company provides convenient pick-up and drop-off options. They also offer additional services such as GPS navigation, child seats, and insurance coverage to enhance the rental experience.
Overall Customer Sentiment:
Based on a collection of 48 reviews with an average rating of 4.2 out of 5, customer sentiment appears largely positive. Many reviewers express satisfaction with the service received, highlighting positive interactions with staff and the quality of the vehicles. However, a notable minority of reviews indicate significant negative experiences, primarily related to pricing and post-rental charges.
Service Quality:
Strengths in service quality frequently mentioned include the efficiency and speed of the rental process, the helpfulness and positive attitude of the staff, and the condition and performance of the rental vehicles. Customers appreciate the ease of the rental experience and the quality of the cars provided.
Common Themes:
Recurring positive themes center around the professionalism and friendliness of the staff, the cleanliness and newness of the vehicles, and the overall convenience of the rental process. Conversely, a significant negative theme revolves around pricing, with some customers perceiving the rates as high compared to competitors and expressing dissatisfaction with unexpected or disputed post-rental charges, particularly for alleged damages.
Final Assessment:
The business generally appears to deliver a high-quality and reliable service, as evidenced by the predominantly positive reviews and high average rating. The strengths lie in the customer service and vehicle quality. However, the negative feedback regarding pricing and post-rental billing practices suggests areas for potential improvement to ensure consistent customer satisfaction and address concerns about transparency and fairness in charging. While many customers have positive experiences, the negative reviews highlight potential risks for others.
Great service everytime I hire a car. Vehicles are brand new, clean and performs well everytime
I Want to take The Time To Thank Thrifty car rental(fujairah) Because of Their Quality, Instant Rapid Service. The staff Attended Us with Great Atmosphere Great energy. Makes you feel welcomed As Soon As He Speaks w you.,Attended Us with Super helpful And had great Knowledge of vehicle & Service. Well Spoken & Informative. My family Trip Was Awesome , because the car was awesome! Comfortable. Sweet Drive! Highly Recommend! Will use the service again. Thanks Guys! # thrifty fujairah
The best , rent a car and very convenient. No hustle. Just drive and go.. nice customer service and friendly ..
The worst service i ever used, after the usage they give me bill off 1700 AED and somthing am attaching the same here with photo. after checking the photo please tell me where is the damage. and there say there is underneath damage, while i am taking how can i check under need of the car. for everyone strong advice don't take car from there. they charged this amount from my card. in addition they are not ready to talk to the customer after we signed in the contact and threat you like that you took the car engine. really feed up with there service.
Thrify car renal store is high priced, i personally compared visiting all the nearby car rentals. The only good thing they say is unlimited mileage but not everyone needed. Who will roam 6500 kms as a tourist for a week!!! Finally i booked from third party(hertz, kayak,) to get better value for the booking. Thought the store will provide better discount but they dont want that #Habibi
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy