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Auto Repair
TCA auto garage
Category: Auto Repair
Missak Auto Garage, operating since 1986, is a car repair and maintenance service business. The comp...
Category: Motorcycle Repair
Harley-Davidson Abu Dhabi, operating under the business name Al Yousuf Motors, is a motorcycle deale...
Category: Motorcycle Repair
Gemini Motorcycle Repairs is a motorcycle repair shop. The company offers a range of services includ...
Category: Tire Repair
Al Nahdha Auto Garage, a Bosch Car Service, offers a comprehensive range of automotive services. The...
Category: Motorcycle Repair
Clutch MotoSport Motorcycles is a business specializing in motorcycle services. The company offers m...
TCA Auto Garage, operating under the business name TCA Auto Garage, offers a comprehensive range of automotive services. The company offers expert auto electrical services, addressing issues with vehicle wiring, starting systems, alternators, and other electrical components. Additionally, the company offers skilled auto bodywork, handling repairs for dents, scratches, and collision damage to restore vehicles to their original condition. Their mechanics are proficient in various aspects of auto repair, ensuring vehicles are safe and reliable.
Customer Review Summary
Overall Customer Sentiment:
Based on a total of 57 reviews with an average rating of 3.8 out of 5, customer sentiment appears to be moderately positive, though mixed. While a significant portion of customers express satisfaction and loyalty, a notable number of negative experiences impact the overall rating.
Service Quality:
Strengths highlighted in reviews include expertise with American vehicles, quality custom fabrication work (e.g., brackets for light bars), and effective communication during service. Customers appreciate the technical skill demonstrated in specific repairs and modifications. However, a significant weakness identified is inconsistent service quality, particularly concerning potential damage during repairs and the handling of such incidents. The refusal of certain custom work also suggests limitations in service scope or capacity.
Common Themes:
Recurring positive themes include the quality of workmanship on specific tasks, good communication, and a welcoming atmosphere with respectful staff. Negative themes center around issues with repair outcomes, perceived lack of accountability for errors, and potential delays or rejections of service requests. The disparity in experiences suggests variability in service delivery.
Final Assessment:
The business demonstrates capability in specific areas of auto electrical and bodywork, particularly for American vehicles and custom fabrication. Positive reviews indicate a strong base of satisfied and loyal customers who value the expertise and customer interaction. However, the presence of negative reviews, particularly those detailing damage during service and dissatisfaction with the resolution process, indicates areas for improvement in consistency and accountability. While the business appears to deliver high-quality service for many, potential customers should be aware of the reported inconsistencies.
Almost 2 years ago i found this garage and from then i never go to another garage. They have the best employees and a wide range of accessories to choose from, the owner and employees all greet you with respect. You cant review a place from one or two experiences, if u ask the employees i am there almost daily whether beefing up my lc200 or fixing up my brothers bmw, etc. so i can confidently say they are worth trusting them with your car and if u ever have an issue they will try their best to fix and solve the issue.
Best place for American vehicles , this is my first choice for any work. Recently fixed engine belt. Super customer service
Came to them for a custom rear bumper, but they rejected me by saying full house and it will take so long to be done.
I went for a small shock absorber adjustment and ended up paying for a used shock absorber because they broke my shock absorber in the process. They didn’t admit it was poor workmanship, rather defective part although it’s less than 2.5 years old. Delayed for 3 hours and was not compensated with a new nor used absorber. I don’t recommend the garage based on my last experience.
They were recommended to me and I would recommend them to others! I had my own light bars that I wanted installing behind my grill, they manufactured the brackets and installed them at a reasonable price! And the brackets are SOLID! Very impressed with the end result! Communication was excellent as well throughout the whole process. Thank you very much!
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