Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Appliance Repair
Star Gallery Mart
Category: Bicycle Repair
Star Gallery Mart is an electronics store. The company offers a wide range of electronic products, i...
Category: Computer Repair
Ram Computer Technology L.L.C. is a computer store that offers a range of services. The company offe...
Category: Air Conditioning Repair
The company, known as International Printing & Technology Center, operates as an electronics store....
Category: Bicycle Repair
Al Beith Al Thahabi is a bicycle store. The company offers a variety of bicycles, including mountain...
Category: Electronics Repair
Zam Zam Electronics is an electronics store offering a wide range of products and services. The comp...
Star Gallery Mart is a business that operates as both an electronics store and a cell phone store. The company offers a wide range of electronic products, including televisions, audio equipment, and various home appliances. In addition to general electronics, the company specializes in mobile phones and related accessories. This includes the latest smartphone models, tablets, chargers, cases, and other essential items for mobile devices. The company aims to provide customers with a comprehensive selection of electronic goods and mobile solutions.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the average rating of 4 out of 5 across 720 reviews. While a significant portion of feedback is positive, highlighting good products and pleasant interactions with some staff, a notable minority expresses strong dissatisfaction with specific aspects of service.
Service Quality:
The quality of service appears inconsistent. Positive feedback frequently mentions helpful and polite staff, particularly in the mobile section. However, negative reviews point to significant issues with staff professionalism, honesty regarding pricing, and product knowledge, particularly in the computer section. This suggests a disparity in service standards across different departments.
Common Themes:
Recurring positive themes include the availability of a wide range of products and accessories, competitive pricing, and positive interactions with specific employees. Conversely, common negative themes revolve around poor customer service, perceived dishonesty regarding product information and pricing, and a lack of staff training.
Final Assessment:
Based on the available data, the business demonstrates strengths in product variety and pricing, contributing to a generally positive overall rating. However, the recurring negative feedback regarding staff conduct and service quality in certain areas indicates a significant weakness. To consistently deliver high-quality and reliable service, addressing the inconsistencies in staff training and customer interaction across all departments is crucial. While the business has a solid foundation, improving service standards is necessary to enhance the customer experience and maintain a positive reputation.
A shop that sells phones and all phone accessories, including protectors, covers, chargers, power banks, cameras, used phones, and electronic watches. It is considered the first shop in Al Ain, and the prices are incomparable to those in other shops.
Good product thy saling.. Casher mobile section smilng face.. 👌👌
The casher beside mobile section.. Is very polite an allways greet an smile.. My first exeperince.. Thank u... Star gallery
Very bad workers in the computer section, they lied about the price, and tried to sell me something worse than what I wanted. Never buy from them unless you know exactly what you need.
Very poor experience ,could you please train them how to treat costomers and what is purpus of their roles ,other wise you will be shut down soon as possible or change to the self service or somthing like that ,showroom was excellent except the workers 👎🙌
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy