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Appliance Repair
SR Technical Services
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SR Technical Services, an appliance repair service, offers a comprehensive range of solutions for household appliances. The company offers expert repair services for refrigerators, washing machines, dryers, dishwashers, ovens, and other major appliances. Their skilled technicians diagnose and fix various issues, from minor malfunctions to complex problems. They provide prompt and reliable service, aiming to restore appliances to optimal working condition efficiently. SR Technical Services is dedicated to providing quality repairs and ensuring customer satisfaction.
Overall Customer Sentiment:
Based on the provided reviews and the high average rating of 4.8 out of 5 from 107 total reviews, the overall customer sentiment appears overwhelmingly positive. A significant majority of customers express satisfaction with the service received, highlighting professionalism, efficiency, and successful repairs. However, a small but notable number of negative reviews indicate significant issues that warrant attention.
Service Quality and Key Strengths:
Positive reviews frequently commend the business for its prompt and professional service. Technicians are described as arriving on time, accurately diagnosing issues, and completing repairs quickly, often within 24 hours. The successful repair of common problems like TV backlight issues and damaged screens is highlighted. The provision of a warranty is also seen as a positive factor, instilling customer confidence. The staff is often described as clean, professional, and kind.
Common Themes and Weaknesses:
While the majority of feedback is positive, the negative reviews reveal critical areas for improvement. The most significant concerns revolve around the quality of repairs and post-service support. Instances of repairs failing shortly after completion and subsequent lack of responsiveness from the service team are reported. Additionally, one review mentions being charged an exorbitant rate and experiencing further issues, suggesting potential inconsistencies in pricing or repair quality.
Final Assessment:
Considering the high volume of positive reviews and the strong average rating, this appliance repair service generally appears to deliver high-quality and reliable service for the majority of its customers. The business demonstrates strengths in timely and effective repairs, particularly for common appliance issues. However, the negative feedback, though limited in number, points to critical weaknesses in repair longevity and customer support following a failed repair. Addressing these issues is crucial for maintaining customer trust and ensuring consistent service quality across all interactions.
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Good service 👌
Great job fixing our Sony TV with its well-known backlight issue. The guys were on time and delivered exactly as expected. The 1-year warranty really put our mind at ease too! Don’t just throw out your “broken” tech - try to get it fixed with these guys!
Guys it’s amazing..They have Really Professional service i fix my tv with SR they Did very Well.. i really appreciate & highly recommended to everyone one in JVC
Hamza did a great job fixed my TV within 24 hour. Recommend 👍🏻
Horrible experience with this technical company. They have charged exorbitant rate and the second day TV unit not working. Informed them and they are demanding for money. We have used another company and found out that they were damaged wifi cables and we have fixed by paying extra for new company.
Never recommend this company..
Recently, my TV stopped working properly—it wouldn’t turn on and was showing a black screen with no sound. I contacted the service center, and they scheduled a technician visit. The technician arrived on time, diagnosed the issue as a faulty Backlight panel, and ordered the required part. Within one day, the technician completed the repair. The TV has been working perfectly since then. The overall process was smooth, Professional & hassle free.
This company is the best. They took my 85” Samsung with damaged screen and fixed it in less that 24 hours. People are clean and very professional and very kind. They also fix AC and Washing machines Thank you all very happy 😊
Zeeshan claimed to fix the screen of my TV, when he brought the TV back had lines in the screen, he claimed will go away after 10 days. I reluctantly accepted, but the worst part is the screen stopped working again in two days, and since then am calling him and his team. Very disappointed that no one came to fix it until now, just disappeared.
Is this what you call customer service ?????
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