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Auto Repair
Salute Auto Repair
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Salute Auto Repair is an auto repair shop. The company offers a range of services including general automotive repair, preventative car maintenance, air conditioning and heater service, cooling system and radiator repair, and brake repair. They also provide services for engine diagnostics and repair, and steering and suspension repair.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the high average rating of 4.3 out of 5 from 138 reviews. However, a subset of reviews indicates significant dissatisfaction, particularly regarding pricing and diagnostic accuracy.
Service Quality:
While some customers report positive experiences with complex repairs like engine rebuilds, others highlight concerns about diagnostic capabilities and the necessity of recommended repairs. There are also mentions of recurring issues after initial service. The quality of replacement parts and repair recommendations is questioned in some instances.
Common Themes:
Recurring negative themes include perceived overcharging, inaccurate diagnoses leading to unnecessary part replacements, and issues with resolving the original problem. Positive feedback often centers on trustworthiness, efficiency, and reasonable pricing for certain services. The location is noted as a potential drawback by one reviewer.
Final Assessment:
Based on the available data, the business demonstrates a capacity for delivering high-quality service for some customers, as evidenced by the strong average rating and positive feedback on specific complex repairs. However, the presence of multiple negative reviews raising concerns about diagnostic accuracy, pricing transparency, and the effectiveness of repairs suggests inconsistency in service delivery. While the overall sentiment is positive, potential customers should be aware of the reported issues and consider these factors when making a decision. The business may benefit from addressing the concerns raised regarding diagnostics and pricing practices to ensure a consistently positive customer experience.
I came to the garage to repair the radar system then they check the electric and charge me alot of money more than 1500 without fixing the radar thanks a lot
I went to them with a minor engine problem and they were quick to assume other wise as they wanted to overcharge me with thousands of dirhams for parts that didn’t need changing in the first place. The mechanics there are terrible at diagnosing the car with it’s actual problem even tho they only work with American cars, they’d rather look the other way and just overcharge you for parts or services that aren’t needed. The staff act like their guest room with snacks will cover up for their terrible service. If you don’t mind spending thousands to fix a problem that will only cost you a small portion of their price outside then I recommend going there, otherwise you should go to Sharjah’s industrial area as there are actual experts with reasonable prices. I recommend (الرضا لصيانة السيارات الامريكيه) if you have an American car as the mechanics there were very skilled and diagnosed the problem correctly without guessing and overcharging.
I would rate them 3 as per my experience - i had very miner issue ☺️ with my GMC but unfortunately after a week same issue i had. The worst thing is the location 😅 however most of people they like his work
Not that much experience with replacement parts or repair parts, talking about prices before knowing car issues and not sure if this part needs to repair or replacement . Thank you
Thanks to Rashed and his amazing team at Salute. A very trustworthy, efficient and reasonably priced garage that did a full engine rebuild for me. Thanks Salute 🫡
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