Mansoor Ahli Group

Salute Auto Repair is an auto repair shop. The company offers a range of services including general...

TYREPLUS - First Choice Tyres Trading LLC is a tire shop. The company offers a range of services inc...

Dr. CHECK is a business that specializes in comprehensive vehicle care. The company offers a range o...

The Detailing Experts offer a comprehensive range of car detailing services. The company provides pa...

Al Khawaneej Cars Services, , is a business specializing in a range of automotive services. The comp...

About Mansoor Ahli Group

MAG Group is a prominent business entity with a diverse portfolio. The company offers services as a manufacturer, metal fabricator, and welder. Their manufacturing capabilities likely encompass a range of products, while their metal fabrication expertise allows them to shape and assemble metal components for various applications. As a welder, the company provides joining services for metal structures and parts, essential for construction, industrial projects, and other sectors requiring robust metalwork. These combined services position MAG Group as a comprehensive provider for clients needing custom metal solutions and manufacturing support.

AI Generated Sentiment, based on recent reviews:

Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the average rating of 4.3 out of 5 across 38 reviews. Many customers express high satisfaction with the professionalism, quality of products (specifically refrigerators and water coolers), and the manufacturing process. Positive feedback frequently highlights happiness and satisfaction with the group and its team.
Service Quality:
While many reviews praise the quality of products and the professionalism of the team, there are notable concerns regarding service quality, particularly post-purchase. Issues raised include a lack of response from the service department, leaking products, and faded product colors. Maintenance service is described as timely by some, but others report delays in scheduled appointments and a perceived lack of accountability when customers raise complaints. Sales and delivery services also receive negative feedback for being unclear and poor, respectively.
Common Themes:
Recurring positive themes include the quality of manufactured goods (refrigerators and water coolers), the professionalism of the team, and the variety of product options (e.g., water cooler colors). Negative themes consistently revolve around post-sales service issues, including maintenance delays, lack of responsiveness, product durability concerns (fading colors), and unsatisfactory complaint resolution processes.
Final Assessment:
Based on the provided reviews and overall rating, Mansoor Ahli Group demonstrates strengths in manufacturing quality products and maintaining a professional team. However, there are significant areas for improvement in post-sales service, including responsiveness, maintenance scheduling, and addressing product durability concerns. While the high average rating suggests a generally positive customer experience, the recurring negative feedback on service aspects indicates potential inconsistencies in delivering high-quality and reliable service across all customer touchpoints. Addressing these service-related weaknesses would likely enhance overall customer satisfaction and solidify the business's reputation for reliability.

Amenities

Business Hours

Services

Contact Seller

Claim This Business