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Computer Repair
Rukn Al Zahra Computers Trading LLC
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Rukn Al Zahra Computers Trading LLC, also known as Zahra Computers, is a computer store offering a range of services. The company offers computer sales, including desktops, laptops, and peripherals. They also provide computer repair services, addressing hardware and software issues. Additionally, the company offers networking solutions and IT support for businesses and individuals. Their services encompass system upgrades, data recovery, and virus removal. Zahra Computers aims to be a comprehensive provider for various computing needs.
Overall Customer Sentiment:
Based on a substantial volume of 110 reviews with an average rating of 4.6 out of 5, the overall customer sentiment towards Rukn Al Zahra Computers is overwhelmingly positive. The high average rating indicates a strong level of customer satisfaction.
Service Quality and Strengths:
Analysis of the provided reviews highlights several key strengths. Customers frequently commend the business for its friendly and helpful staff, extensive product variety, and competitive pricing. The service is consistently described as trustworthy, reliable, and efficient, particularly in addressing urgent repair needs. The business is also praised for its understanding of customer situations and ability to provide tailored solutions. The convenient location and well-stocked appearance of the store are also positive points.
Areas for Improvement:
While the majority of feedback is positive, there is an isolated instance of a negative experience regarding product availability and communication after an advance payment. Additionally, one review suggests a need for further training for a specific staff member, despite positive feedback about the owner. These appear to be isolated incidents rather than systemic issues, given the high overall satisfaction.
Common Themes:
Recurring themes across the reviews include the business's reliability, reasonable pricing, and the helpfulness of the staff. The ability to quickly resolve issues, even on an urgent basis, is also a notable and frequently mentioned positive aspect.
Final Assessment:
Considering the high volume of positive reviews, the strong average rating, and the consistent praise for service quality, product range, and pricing, Rukn Al Zahra Computers appears to deliver high-quality and reliable computer store services. While there are minor areas for potential improvement, the overall pattern of feedback strongly suggests a business that prioritizes customer satisfaction and effectively meets their IT needs. The business is likely a trustworthy option for individuals seeking computer-related products and services.
Amazing superb Very friendly & nice people They have everything
Asked me to check for the ordered item in the evening and they had nothing by evening even though they had taken an advance from me. Wasted my whole day.
I am very satisfied with Rukn Al Zahra Computers' repair services. I recently needed laptop repair on an urgent basis during a business trip from the USA. They prioritized my issue, offered a reasonable price, and swiftly resolved it. Their dedication to customer satisfaction exceeded my expectations. I highly recommend it for any computer-related needs. Their shop is conveniently located and looks well stocked.
I found a great place for shopping for IT products with a wide variety, reasonable prices, and quick service. I recommend checking them out for your IT needed
RUKN AL ZAHRA COMPUTERS provides very good service and he understands his customers very well. Top of all, he is nice human being. He understands his customer’s situation very well and find solutions accordingly. He described what was best for me DRAYTEK Good Support and Competitive pricing .......
The owner is a nice person but his guy needs more practice
Trustworthy, reliable, great service, reasonable prices
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