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Auto Repair
Renault Aweer - Body Shop Service - Arabian Automobiles LLC
Category: Auto Repair
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Arabian Automobiles LLC, operating as Renault Aweer - Body Shop Service, is a business specializing in auto repair and maintenance. The company offers a comprehensive range of services for Renault vehicles. These services include general car repair and maintenance, ensuring vehicles are in optimal working condition. Their body shop services address cosmetic and structural damage, restoring vehicles to their original state. The company provides expert care for Renault models, covering everything from routine servicing to complex repairs.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 from 235 reviews. Many customers express satisfaction with the service received.
Service Quality:
A significant strength highlighted in the reviews is the quality of service, particularly concerning communication and efficiency. Several customers commend the staff, specifically mentioning "Jameer," for being professional, helpful, and providing timely updates. The ability to expedite repairs and explain processes clearly are also noted as positive aspects of the service.
Common Themes:
A recurring positive theme is the exceptional customer service provided by specific staff members, leading to smooth and stress-free experiences, especially for those unfamiliar with the repair process. However, negative themes include concerns about transparency regarding costs and promotions, potential misinformation about services offered (specifically Renault), and issues with the accuracy of the business's location and signage. Some reviews also mention poor communication and unprofessionalism from staff, including management.
Final Assessment:
Based on the provided reviews and overall rating, the business generally delivers high-quality and reliable service, particularly in terms of repair efficiency and customer support from key personnel. The high average rating suggests a consistent positive experience for the majority of customers. However, the negative feedback regarding transparency, location accuracy, and occasional staff professionalism indicates areas for potential improvement to ensure a consistently positive experience for all customers and maintain a strong reputation.
Amazing Jameer its been more than 10years of his service and very consistent. Excellent service and highly recommended.
I had an outstanding experience with Renault Body Shop Service, and I cannot recommend them highly enough. A special mention goes to Jameer, who provided exceptional support from start to finish. From the very beginning, Jameer was incredibly helpful and communicative, thoroughly explaining the entire process and setting clear expectations. He provided a specific timeframe for the repair but was kind enough to accommodate my request to expedite the process due to an urgent need. Although there were no guarantees, Jameer assured me that they would do their best to meet my request. To my delight, I dropped off my car on Friday, and by Tuesday afternoon, I received a call informing me that the car was ready for pickup! The quick turnaround exceeded my expectations and left me extremely happy and satisfied. Jameer’s dedication and professionalism truly stood out. His top-notch customer service made the entire experience seamless and stress-free. I hope the management recognizes Jameer’s hard work and commitment to excellence. He is a shining example of what a great service advisor should be. Thank you, Renault Body Shop Service and Jameer, for delivering such an exceptional experience!
It's wrong information I was coming from far away and they are not having renault
Mr. Jameer is very professional and helpful. I always deal with him for my insurance claims and he does an amazing job.
Poor staff working for Renault even the service center manager is damn poor in communication.
Services are good. Mr. Zameer is a nice support. He kept me updated about the progress. Though insurance approval took a lot of time but agency service is good.
The process was very smooth especially for someone who doesn't have any experience in this. Jameer was very helpful, he explained the process to me and assisted in getting the car on time and in making the process smooth. Thank you Jameer.
Very sneaky guys, try to cut costs by lying to the customer and fooling you if you dont keep a sharp eye on them. Also stay away from all their fake promotions which are overpriced and have no warranty whatsoever, just want to take your money for nothing.
Worst service & unprofessional staff...
Wrong location on google maps and no Renault sign outside, only showing Nissan only, so you'll see cars circling outside who cannot find the workshop.
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