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Air Conditioning Repair
RAMZ AL WAFA TECHNICAL SERVICES
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RAMZ AL WAFA TECHNICAL SERVICES is a business offering a range of technical services. The company offers appliance repair, air conditioning repair, and electrical services including installation. They also provide plumbing services and property maintenance. Additionally, the company offers security system installation and solar energy system services.
Overall Customer Sentiment:
Based on a large volume of reviews (130 total) and a high average rating (4.9 out of 5), the overall customer sentiment towards Ramz Al Wafa Technical Services appears overwhelmingly positive. The majority of customers express satisfaction with the services provided.
Service Quality and Strengths:
Recurring positive feedback highlights the professionalism, efficiency, and expertise of the technicians. Specific services frequently praised include electrical work, CCTV installation, and lighting installation, with customers noting smooth problem resolution, neat work, and clear explanations. The team is often described as friendly and having good manners. Timeliness and reasonable pricing are also mentioned as strengths.
Areas for Improvement and Weaknesses:
While the vast majority of reviews are positive, a small number of negative reviews raise concerns regarding communication skills, professional demeanor, and potential issues with pricing and the quality of replacement parts. One review specifically mentions being overcharged and receiving a used part that subsequently failed, leading to a negative experience.
Common Themes:
The most frequently mentioned services in positive reviews are electrical work and CCTV installation. Professionalism, efficiency, and technical skill are consistent positive themes. Conversely, the negative feedback centers on communication and perceived lack of professionalism in a limited number of interactions, as well as concerns about the integrity of parts used in repairs.
Final Assessment:
Considering the high volume of positive reviews and the exceptional average rating, Ramz Al Wafa Technical Services generally appears to deliver high-quality and reliable service across a range of technical offerings, particularly in electrical and security system installations. The consistent praise for their technical expertise and professionalism from a large customer base indicates a strong track record. However, the isolated negative feedback regarding communication and potential issues with parts suggests that while the overall service is excellent, there may be occasional inconsistencies in customer interaction or quality control that the business should address to maintain its high standards and reputation.
"The new lighting looks fantastic! The team did an excellent job of ensuring the installation was secure, and the lighting is now brighter and more energy-efficient. We're extremely satisfied with the service provided by the team. Their hard work, expertise, and friendly demeanor made the entire experience enjoyable. We highly recommend them!"
Awesome metal celling tiles installation service. Reasonable price,timely delivery, good mannerfull staff.proper experienced technician. Highly recommended for celing work,electrical work and cctv service. Go ahead ramz al wafa technical services. I wish your good luck
Extremely unprofessional. They lack basic communication skills and proper manners when interacting with clients. If you're looking for quality, professional service, I recommend avoiding them. It’s disappointing that Google ranks such businesses on Maps or search results. I urge Google to consider de-ranking or penalizing them to enhance the user experience. This kind of behavior shouldn’t be encouraged.
Great experience with Ramz al wafa technical services . They provided excellent service for our cable and CCTV installation. The team was professional, efficient, and ensured everything worked perfectly. Highly recommend for any IT and security setup needs!
I recently used Ramz Al Wafa for my CCTV installation, and I’m extremely satisfied with their service. The team was professional, efficient, and ensured everything was set up perfectly. Their work was neat, and they explained everything clearly. Highly recommend them for anyone looking for reliable CCTV services! ⭐⭐⭐⭐⭐
our restaurant was some electrical issues.this company technician came and fix our problems very smoothly.highly recommended for electrical services in Dubai.
They overpriced me for a new motor which turned out to be a used one .
Update: the motor stopped working and the AC alltoget is no longer working . What a scam this company . NOT recommended at ALL.
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