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Auto Repair
RABIAH AUTO GARAGE
Category: Auto Repair
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Rabiah Auto Garage is an auto repair shop that offers a comprehensive range of services. The company offers general maintenance, including oil changes, filter replacements, and fluid checks, to keep vehicles running smoothly. They also provide expert diagnostics and repair for various automotive issues, from engine problems and electrical system malfunctions to brake repairs and suspension work. Additionally, the company offers tire services, including mounting, balancing, and alignment, as well as air conditioning system repair and maintenance. Their skilled technicians are equipped to handle a wide variety of makes and models, ensuring reliable and efficient service for all their customers' automotive needs.
Customer Sentiment:
The overall customer sentiment is predominantly negative, as indicated by the low average rating of 3.2 out of 5 and the strong negative language used in the provided reviews. Customers express significant dissatisfaction and frustration with the services received.
Service Quality:
Based on the reviews, the perceived service quality is poor. Recurring issues include unresolved repairs, particularly with AC systems, and the introduction of new problems after service. There are also concerns raised about the quality of parts used and the transparency of pricing and billing.
Common Themes:
Several negative themes emerge consistently across the reviews. These include allegations of overcharging, lack of transparency regarding costs and procedures, unresolved or recurring issues after repairs, and a perceived lack of technical competence among the mechanics. Customers also report a lack of trust and a feeling of being misled.
Final Assessment:
The analysis of the provided reviews and the overall rating suggests that the business is currently failing to deliver high-quality and reliable auto repair services. The consistent negative feedback regarding unresolved issues, questionable practices, and perceived incompetence points to significant areas for improvement. Potential customers should exercise caution and consider these factors when evaluating this business for their auto repair needs.
I brought my car here for A/C check and repair. They charged 1300AED for a refurbished compressor and 780 for skimming the brake disks and replacing the pads. After the repairs, the brakes made a squeaking sound and after a few blocks the A/C stopped cooling at all. It cooled 30% before the repairs. Left it for another day and when I picked it up, the A/C cooled about 60%. When I reached home all my clothes smelled like oil. Now the whole car smells like WD40. In order to save a few bucks I now have to replace all parts or the A/C and clean up the whole system, including all the interior. Not sure what they did, I'm pretty sure even they don't know. So please, do yourself a favor and unless you drive something not worth keeping, spend a few more Dhs and take it to a respectable place. It was my mystake, mine alone to bring my car here. Lesson learnt the hard way.
I had a super bad experience. Took my car twice to repair the AC. They charged 1000 AED, but the issue remained. They aren’t sure about what they did either. Please make sure you get an invoice and ask them in detail about what they re going to do. They team seems pretty shady and not trustworthy.
If someone wants to waste his money and time and ruin his car completely, then Rabiah auto garage is for you
Pls pls pls .. Guys you have no idea what they will do with your car.. they are not car mechanics.. you will end up into multiple problems in your car.. they royally s....d my car .. pls guys don't waste your money.. I wasted 2000dhs and ended up with multiple problems..
They are Scammers. they will triple the price of the parts and tell they dont give bill. very poor service. pls never go to them. avoid them
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