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Computer Repair
GT Computers
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GT Computers is a computer store that offers a range of services. The company offers computer sales, including desktops, laptops, and components. They also provide computer repair services, addressing hardware and software issues. Additionally, the company offers IT support and solutions for businesses and individuals. Their services encompass system diagnostics, virus removal, data recovery, and network setup. GT Computers aims to provide comprehensive computer-related services to meet various customer needs.
Overall Customer Sentiment:
Based on a collection of 56 reviews with an average rating of 5 out of 5, the overall customer sentiment towards GT Computers is overwhelmingly positive. Customers consistently express high levels of satisfaction with the services provided.
Service Quality:
Reviews highlight the high quality of service delivered by GT Computers. Specific mentions include prompt responses, quick action on repairs, and effective problem resolution. The technical expertise of the staff, particularly in areas like CPU and power supply repair, laptop repair, and SSD upgrades, is frequently praised. Customers also note the use of genuine parts when replacements are necessary.
Common Themes:
Several recurring themes emerge from the reviews. Professionalism and courteousness of the staff are consistently mentioned. Customers appreciate the clear communication regarding repair progress and potential delays. The service is described as reliable and efficient, leading to improved computer performance. The pricing is also noted as reasonable and generous.
Final Assessment:
The analysis of customer reviews strongly indicates that GT Computers delivers high-quality and reliable computer repair services. The consistent positive feedback across a significant number of reviews, coupled with a perfect average rating, points to a business that effectively meets customer expectations. Key strengths lie in technical expertise, efficient service delivery, professional customer interaction, and fair pricing. There are no significant weaknesses identified in the provided reviews. GT Computers appears to be a trustworthy and competent provider of computer store services.
Great work, Dananjaya! Your expertise as a Microsoft Certified System Engineer and Cisco Certified Network Administrator really showed when you repaired my laptop. Thank you for your excellent service!
I am pleased with the service presented. My laptop was not working at all after I got an SSD upgrade. My laptop is really quick. I can get my work done quickly. Will Recommend. As they are having fast and skilled technicians. Reasonable price as well
I had my company computer's CPU and power supply repaired by GT Computers, and their service was excellent. They responded quickly, took action right away, and were easy to deal with, very professional and accommodating. I highly recommend them for fast and reliable computer repairs!
I recently reached out to GT Computers for help with my laptop, and I was impressed by their service. Mr. Dananjaya was attentive and addressed my concerns quickly. Their professionalism made a lasting impression on me. I highly recommend GT Computers for outstanding customer support!
Mr. DANAJAYA at GT Computers is very professional, courteous and wonderful person. He has immense expertise and experience in dealing with computers and any of its problems. His service fee is also very generous and any parts if require any replacement are always genuine. In case of any delay in delivery of required parts, he is professional enough to keep the clients updated. If you are staying in and around Al Qusais 1, do walk in at GT computers without any hesitation...
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