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Auto Repair
P2 Design Car Services
Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
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Category: Auto Repair
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Prestige Car Services, operating under the business name P2 Design Car Services, is an auto repair shop offering a comprehensive range of services. The company offers general maintenance, including oil changes, filter replacements, and fluid checks, to keep vehicles running smoothly. They also provide more complex repairs, addressing issues with engines, transmissions, brakes, and suspension systems. Additionally, the company offers diagnostic services to accurately identify problems and ensure efficient repairs. Their services cater to various vehicle makes and models, aiming to provide reliable and professional automotive care.
Customer Sentiment:
Overall customer sentiment appears largely positive, reflected in the high average rating of 4.4 out of 5 from 43 reviews. Many customers express satisfaction with the quality of work, professionalism of staff, and the transformative results achieved on their vehicles.
Service Quality:
Key strengths highlighted include quality repairs, particularly for detailing, polishing, and dent removal, with customers noting vehicles looking "brand new" or "fabulous." The staff are frequently described as professional, courteous, and meticulous. The convenience of pick-up and drop-off services is also appreciated.
Common Themes:
Positive themes consistently revolve around the quality of the finished work, the professionalism and helpfulness of the staff, and the value for money. However, a significant weakness emerges regarding safety protocols, specifically concerning the layout and obstructions at the exit, which led to a serious incident for one customer. This suggests a potential gap in operational safety procedures despite positive feedback on service quality.
Final Assessment:
Based on the available data, P2 Design generally delivers high-quality and reliable auto repair services, particularly in cosmetic and detailing work. The positive reviews and high average rating indicate a strong track record of customer satisfaction. However, the serious safety concern raised in one review is a critical point that warrants attention. While the majority of experiences are positive, the business needs to address the reported safety issues to ensure a consistently safe environment for all customers. Overall, the business appears competent in its core services but needs to improve on operational safety to be considered fully reliable.
good garage. nice professional workers that offer quality services for decent prices. i’ve had many things done to my car by them and they didn’t disappoint. however i didn’t like being told i need another engine 🤣🤣
I took my car to clean it at P2 design. When I was collecting it, they parked the car for me to take it straight out. The minute I went out from their exit door, my wheel exploded due to some steals installed in chairs which they put outside to dry from the sun. Their safety is very bad and cars are parked very wrongly outside their exit to the point that you do not have enough space to go out. Instead of making it a safe exit for drivers to collec their cars, they put many equipment which will cause wheels to bump into them. I do not recommend this place as it does not promote car safety at all. My reply to your first reply: If you check the cameras, your coordinator was behind my car inside the workshop with no guidance provided at all. If someone wants to provide guidance, they should be in front of the driver outside giving them hand signs for guidance. That's point 1. Point 2 is that i was driving the car at an extremely extremely low speed (again check the cameras) if you promote safety, then no incident like that should occur easily by only placing chairs with sharp iron on the floor. Thank you My reply to your second reply: I respect the police's decision and the government authorities. The story is now between me and P2 design. My experience was bad due to lack of your workshop's safety and it's my right to review it. If you are a workshop that promotes safety, the least a customer has to do is to watch if there are chairs put outside the exit in a very unsafe way with sharp metal. It's your job as a company to secure the exit and make it safe for customers. Obviously no one will be able to see sharp metals going out from chairs on the floor. So customers should not worry about such things if you promote safety. Again, you said your employees were there to provide guidance but they were not and I was driving very safely. Speed does not have to do anything with sharp metal going out from chairs left outside. Regardless if you are driving slowly or fast, anyone would hit these hidden chairs. Another fact is that when your worker saw the incident, he slapped his head knowing that it was wrong to put them here and he changed their place. If it was safe to put them why did he change their place? So again I will not recommend this place to anyone for lack of safety. I ended up paying for your service and for my new wheel.
I was impressed with the car polishing service here. My car looks brand new with a spotless finish and shine. The staff were professional and meticulous, and the service was completed on time. Highly recommend for anyone wanting a top-notch polish.
P2Design repaired the dents on my car with very good results. The dealing is courteous and the staff are professional. Sudheer makes sure you have a good experience there. They also arrange for the pick up and drop off of your car.
WOW! I've got a new car! Excellent job P2. Well done guys, my car looks brand new. Very happy owner. I only wanted to get my wheels refurbished & rubber seal surrounds sorted out. I ended up getting the car detailed & all the faded outer plastic repainted. The car looks fabulous. Thank you Sudhir & all the staff. Excellent job! Highly recommended.