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Auto Repair
Nissan Service Centre - Fujairah - Arabian Automobiles LLC
Category: Auto Repair
INFINITI Service Centre Fujairah - Arabian Automobiles LLC is a car repair and maintenance service b...
Category: Auto Repair
Al Ghandi Auto is a prominent automotive dealership in the UAE, specializing in a wide range of vehi...
Category: Auto Repair
Al Ghandi Auto - Fujairah is a comprehensive automotive business. The company offers a wide range of...
Category: Auto Repair
Al Ghandi Auto Service Fujairah, also known as ?????? ???????? ???? ??????? ???????, is a comprehens...
Category: Auto Repair
Al Ghandi Auto Parts Fujairah, operating under the business name Al Ghandi Auto, is an auto parts st...
Arabian Automobiles Co. LLC operates the Nissan Service Centre in Fujairah, located at the As a comprehensive car repair and maintenance service provider and auto repair shop, they offer a wide range of services to keep Nissan vehicles in optimal condition. Their services encompass routine maintenance such as oil changes, filter replacements, and fluid checks, as well as more complex repairs for engines, transmissions, brakes, and electrical systems. They utilize genuine Nissan parts and employ certified technicians to ensure quality workmanship. Additional services may include tire services, wheel alignment, air conditioning repair, and bodywork. Their website, https://en.nissan-dubai.com/, provides further details on their service offerings and allows customers to book appointments.
Overall Customer Sentiment:
Based on a collection of 371 reviews with an average rating of 4.2 out of 5, the overall customer sentiment appears largely positive, indicating a generally satisfactory experience for many patrons. However, a notable segment of reviews expresses significant dissatisfaction, particularly concerning service quality and customer handling.
Service Quality and Customer Experience:
Positive feedback frequently highlights the professionalism, helpfulness, and knowledge of specific employees, suggesting that individual staff members contribute significantly to positive customer interactions. Conversely, negative reviews strongly criticize the service quality, citing issues with maintenance effectiveness, car washing, and the identification of unexpected faults. There is a clear divergence in experiences, with some customers receiving excellent service while others report significant problems.
Common Themes:
A recurring theme in positive reviews is the exceptional service provided by specific individuals, suggesting that employee performance is a key driver of customer satisfaction. Negative feedback consistently points to issues with the service process itself, including perceived attempts to overcharge, poor communication, and a lack of care once maintenance contracts expire. The contrast between positive experiences with individual staff and negative experiences with the overall service process is a prominent pattern.
Final Assessment:
While the high average rating and numerous positive comments indicate that this automotive service center provides a good experience for many customers, the significant number of negative reviews raises concerns about consistency and certain aspects of service delivery. The business appears to have strong individual employees who are highly valued by customers. However, addressing the issues related to service quality, pricing transparency, and post-contract customer care is crucial for improving overall customer satisfaction and ensuring a consistently high-quality and reliable service experience for all patrons.
Beware of ‘your service advisors’!!!! They will find faults in your vehicle that you never expected were there!!!! Please don’t fall into their trap or better yet avoid these vultures and get your service done elsewhere...
Dealing with Mr.Pretty is different experience and everything he did by professional way .He is best in Fujairah
I am very good experience with Mr Mohsin at nissan service center Fujairah. I got 1st service of my nissan pathfinder Very cooperative and helpful I will recommend to in my hospital sheikh Khalifa hospital Fujairah
I was planning for my car routine service from nissan service centre but after seeing these reviews it is very difficult to me that i take my car on nissan service center. Thay should improve themselves and should not remains only with this reply i apologize (that can see on every reply). 😔
Mohsin - is just a perfect employee. Quite impressive, helpful and knowledgeable. I'd definitely go to him for all questions and assistance I will require. Kudos!
My always attesting Mr.Pretty and he us dealing everything best.
Service provider Mr Moshin was treated well and explained everything in well understanding manner, Overall service was excellent.
Shame on the place and their bad services, their employees and the way they deal with customers, and when the maintenance contract expires, they don't care about you and just looking for money and their high prices and excessive amounts, I don't recommend anyone to buy their cars because they won't care about you and won't appreciate the long period that you have been a customer, they will only take your money .... I advise people who are going to buy a new car to go to Al Naboodah in the emirate of Fujairah because of good customer handling and when minor or medium problems occur, they will deal smoothly and generously and will not demand payment, and this is talking about the experience of the opposite of the handling that I found from the maintenance department of Nissan Fujairah and to be honest there was a good employee but he is out for a holiday unlike the other employee and I hope to look at the subject of high and inflated prices again and treat with respect with customers
Very bad customer service. No customer representatives enough to serve clients. The level of service and attention received from the center is another reason to avoid buying nissan cars.
Very disappointed with there service 😒 even car washing also not doing properly. They can not be solve the problem .After car servicing also not doing properly
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