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Auto Repair
Nadeem Car Garage
Category: Auto Repair
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Nadeem Auto Garage, a car repair and maintenance service, offers a comprehensive range of services to keep vehicles running smoothly. The company offers general car maintenance, including oil changes, filter replacements, and fluid checks. They also provide more complex repairs such as engine diagnostics and repair, brake service, suspension work, and electrical system troubleshooting. Additionally, Nadeem Auto Garage offers services like tire rotation and balancing, air conditioning service, and pre-purchase inspections. Their goal is to provide reliable and efficient service to ensure the safety and performance of their customers' vehicles.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning slightly positive based on the provided average rating of 4 out of 5 from 91 reviews. While a significant portion of reviews indicate satisfaction with service quality, knowledge of staff, and timely repairs at reasonable prices, a notable minority express significant dissatisfaction. Negative feedback centers on issues with communication, perceived overcharging, and unresolved problems after service.
Service Quality:
The quality of service appears inconsistent. Positive reviews highlight professional and effective repairs, particularly for specific car makes and issues. However, negative reviews raise concerns about diagnostic accuracy, the effectiveness of repairs for certain problems, and the value for money, with some customers feeling overcharged or that issues were not fully resolved.
Common Themes:
Recurring positive themes include knowledgeable staff and effective problem-solving for specific vehicle issues. Negative themes frequently mention poor communication, delays in response, perceived dishonesty or overcharging for services like diagnostics, and instances where repairs did not last. Pricing is also a point of contention, with some finding it reasonable while others consider it expensive compared to competitors.
Final Assessment:
Based on the available data, the business demonstrates strengths in technical expertise for certain repairs and generally positive outcomes for a majority of customers, as reflected in the average rating. However, the recurring negative feedback regarding communication, pricing transparency, and the effectiveness of some repairs indicates areas for improvement. While many customers experience high-quality and reliable service, the inconsistencies highlighted in the negative reviews suggest that the service experience may not be uniformly positive for all customers. Potential customers should consider the mixed feedback and weigh the positive experiences against the reported issues.
Expensive
Great experience...vehicle was fixed on time and reasonable price..highly recommend 👍
Great garage but a bit more expensive than the other garages around
I had a problem in my Honda civic and Mr.Shahzad he find out the problem and fix it like so professionally, my suggestion to all Honda owner please just go to this Garage and ask dor Mr.Shahzad (he is from Pakistan).
Thieves
Took car for gears repair. No reply for several days, & each time told they’d call me back, but never did. Was charged AED100 for “diagnostic test” which, after I showed it to 2 other reputable garages, appears to be a bogus diagnosis. Lost AED100 & nothing to show for it.
Very knowledgeable staff and reasonable charges
Wait for 2 hours, paid amount for error reset of my car. Within 3 km drive error came back.
تعامل سئ وعدم المصداقية في وقت التسليم ويشهد الله علي ما أقول
متعالي وما يفهم بالمرسيدس جيل ال 2000، ليك بايب حق القفل يباني ادفعله ٩٠٠ درهم، صلحته عند كراج ثاني ب ٦٠. بالمختصر شايف عمره وايد ويبا يسرق.