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Auto Repair
Max Garage
Category: Auto Repair
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At Max Garage, we offer a comprehensive range of automotive services to keep your vehicle running smoothly. We specialize in auto repair, addressing everything from routine maintenance to complex issues. Our services include expert auto air conditioning service, precise auto dent removal, and reliable auto electrical service. We also provide high-quality auto painting and restoration services to bring your vehicle back to its prime. For optimal performance, we offer thorough auto tune-up services and quick oil changes. Our skilled technicians can handle radiator repairs and provide detailed vehicle inspections to ensure your safety on the road.
Customer Review Analysis: Max Garage
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.4 out of 5 from 202 reviews, customer sentiment appears to be largely positive, although there are notable negative experiences. A significant portion of customers express satisfaction with the service quality, professionalism of staff, and positive interactions with specific employees. However, a recurring theme of dissatisfaction revolves around pricing and perceived lack of transparency or effectiveness in repairs for some customers.
Service Quality and Strengths:
Positive reviews frequently highlight the professionalism and friendliness of the staff, with specific mentions of helpful and communicative employees. The quality of repair work is praised in several instances, with customers reporting their vehicles running well after service. The environment of the garage is also noted as clean and pleasant. Instances of unexpected discounts and clear communication regarding the repair process contribute to positive experiences.
Weaknesses and Common Themes:
The most prominent area of concern is pricing, with multiple reviews describing the services as overpriced, particularly in comparison to garages in neighboring areas. Several negative reviews express frustration with the perceived value for money, questioning the effectiveness of repairs and the justification for the charges. Allegations of parts not being replaced despite being charged for are also present. Customer service skills are also mentioned as needing improvement in some instances.
Final Assessment:
Max Garage appears to provide a generally positive experience for many customers, evidenced by the high average rating and numerous positive testimonials regarding service quality and staff interaction. However, the significant negative feedback concerning pricing and the effectiveness of repairs for some customers cannot be overlooked. While many customers receive high-quality and reliable service, the inconsistencies in pricing and repair outcomes for a segment of the clientele suggest areas for improvement in transparency, communication, and potentially pricing strategy to ensure a consistently positive experience for all customers.
I don't wish to deal with these guys again first time is different when you bring your car but for the second time, I think they fix but not as a professional fiexer and the embarrassing to feel shy the stupid they fix the money not fit the price of fiexing they are not and I repeat they are not professional in fix or satisfy you with the price
I recently had my car repaired at this service center, and I’m thoroughly impressed with the entire experience. From start to finish, the staff was professional, friendly, and efficient. Special thanks to Haroon Bhai for his exceptional customer service—he went above and beyond to ensure everything was handled smoothly and kept me updated throughout the process. Also, a big shout-out to the technician farhaaz bhai who worked on my car. The quality of the repair work was top-notch, and my car is running like new again. Highly recommend this place to anyone looking for reliable and quality service!
I recently visit Max Garage and had to replace the knock sensor on my Jeep Commander, and I wanted to share my experience in case it helps someone going through the same issue. Symptoms: Check engine light came on, and I noticed a slight drop in power and responsiveness. A quick scan showed a knock sensor problem. Garage Experience: The garage I went to was really nice. The environment was clean, the staff were friendly, and the mechanic walked me through the process before starting. Best part? He gave me a discount without me even asking. That kind of honest, helpful service is rare these days, and it definitely made the whole experience stress-free. Recommend Guys🙌👌
Most bad experience ever they will ask for new spare parts and they never change it. Don’t ever bring your cars into this garage and if we talk something they will argue with that and take the money and make us fool pls stay away from this scam
Overpriced more than dubai garages. It's better to pay for fuel and give the vehicle to some garages in sharjah or ajman. Worst experience in RAK
Overrated
The price they inform you before even checking the vehicle is around 2k imagine how much more they will charge you after fixing your vehicle
The location is very bad
The staffs need to train on their customer service skills
Too expensive for an oil change in RAK. I never recommend.
Very Good Experience with reasonable price and satisfying with the service, special thanks to Haroon bhai and Technical expert Farhas bhai...
Very good Garage, the best service I experienced. Thank you, Max Garage
Worst garage in Ras Al Khaimah and they all are fraud and cheaters. They charged me 1500 for nothing. My car still have same issue and they mentioned that they changes so many parts but nothing done actually. So be careful before you go to this garage. I will not recommend to anyone personally. They will charge you big amount and ask you to keep the car for few days in the garage and they will fix little bit only. For me all they are cheaters.
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