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Auto Repair
MySyara Car Service Centre 102 - Umm Ramool, Rashidiya, Dubai
Category: Auto Repair
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MySyara Car Service Centre 102 - Umm Ramool, Rashidiya, Dubai, , is a business that offers a comprehensive range of automotive services. The company offers oil change services, ensuring vehicles receive proper lubrication for optimal performance. As an auto machine shop and auto repair shop, they provide skilled mechanical work and address various vehicle issues. They also function as a car battery store, offering replacements and related services. The company offers general car repair and maintenance services to keep vehicles in good working order. Additionally, they provide vehicle inspection services, helping customers assess the condition of their cars.
Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.4 out of 5 from 38 reviews, the general customer sentiment towards this automotive service business is largely positive. While a few negative experiences are noted, the majority of customers express satisfaction with the services received.
Service Quality and Strengths:
Key strengths highlighted in the reviews include the professionalism and transparency of the staff, particularly regarding pricing and service procedures. Customers frequently commend the quality of work, with specific mentions of successful repairs and maintenance services, such as bumper repair and engine/transmission servicing. The business is also praised for its reasonable pricing, value-added services like free car washes (when available), and efficient service delivery, often meeting promised timelines. The staff is consistently described as friendly, welcoming, and experienced, contributing to a positive customer experience. The cleanliness of the workshop and comfortable waiting area are also noted as positive aspects.
Areas for Improvement and Weaknesses:
The primary area of concern identified in the reviews relates to the car wash service, specifically issues with misleading offers, availability limitations (Sundays, closing times), and the quality of the wash itself (lack of shampoo, resulting in inadequate cleaning). This inconsistency in the car wash service appears to be a significant point of dissatisfaction for some customers.
Common Themes:
Recurring positive themes include professional and friendly staff, quality of repair and maintenance work, reasonable pricing, and efficient service. The main negative theme revolves around the car wash service's execution and promotional offers.
Final Assessment:
Overall, this automotive service business appears to deliver high-quality and reliable service for core repair and maintenance needs, as evidenced by the strong average rating and positive feedback on these services. The business excels in customer interaction, transparency, and the technical execution of repairs. However, the inconsistencies and issues surrounding the car wash service represent a notable weakness that negatively impacts customer experience for those utilizing this specific offering. Addressing the car wash service quality and ensuring clarity and reliability of related promotions would likely further enhance overall customer satisfaction and solidify the business's reputation for consistent quality across all services.
had an amazing experience at this car shop! I came in for an oil change and was really impressed by how professional and transparent they were. The price was very reasonable and included a free car wash and original filter replacement—great value for money! They told me the waiting time would be 30 minutes, and it was exactly that. I appreciated how they kept me informed every step of the way and followed up without me having to ask. I also had an issue with my car horn not working, and to my surprise, they fixed it free of charge! The staff was super friendly, and the atmosphere was relaxed and welcoming. They even have a comfortable waiting area, which was a nice bonus. Everything was perfect from start to finish. I highly recommend this place to anyone looking for honest, quality service. Especial thanks to Sarwar
I got the policypazaar insurance offer for car wash * No benefit at all. * Misleading offer. * Coming from far distances only to be told "Sunday no wash". * "Friday coming, sorry we closed now, last time 5 pm." * "If coming Saturday, try to find booking as it's full !!!?" * really no logic offer. * It means I had to take time off work to get the car washed. * When asking about the type of wash, it's just a regular wash like the one you can get near home, it's as if they're telling you not to bother coming!!.
It’s my first time using their services, found Mysayara by coincident while driving around um ramool, was pleased by how clean the workshop was, staff was very friendly and well experienced. I enjoyed chatting with the mechanics while they work on my car. Definitely visiting Mr. Milton again! Shout out to him and his co-mechanic, both done a fantastic job servicing my engine and transmission today! Keep up the good job and all the best…
MySyara exceeded all my expectations! My car's bumper was badly damaged, and it was covered in scratches. I was dreading the repair process, but MySyara made it incredibly smooth and stress-free. They did an absolutely phenomenal job – the bumper looks brand new, and not a single scratch remains. It's like the damage never even happened! The quality of their work is truly 5-star, and their attention to detail is impeccable. Amaan from their team was particularly helpful, keeping me consistently updated on the progress of the repairs. I also greatly appreciated their competitive pricing and the convenient pick-up and drop-off services they provided. It made the entire experience effortless. I'm so impressed with their professionalism and the speed of their service. I highly recommend MySyara to anyone needing car repairs. They've earned my complete trust and I won't hesitate to use them again. Thank you, MySyara, and especially Amaan, for making my car look perfect again!
Terrible Service – No Shampoo, Just Water and Towels! I waited one whole hour for a car wash, expecting a proper cleaning, but what I got was beyond disappointing. They don’t even use car shampoo—just plain water and a few towels to wipe the car down. That’s not a car wash, that’s just spreading dirt around! After all that waiting, my car still had visible dust and streaks. What’s the point of paying for a service that I could have done better at home in half the time? Complete waste of money and time. Avoid this place if you actually want your car to be cleaned properly!