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Mobile phone Repair
Minutes
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Category: Auto Repair
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Minutes is a repair service business that offers a wide range of services. The company offers expert repairs for mobile phones, including screen replacements, battery issues, and software problems. They also provide repair services for laptops and tablets, addressing hardware malfunctions and software glitches. In addition to electronic device repairs, Minutes offers watch repair services, handling everything from battery changes to complex mechanical issues. The company also specializes in shoe and bag repairs, restoring damaged items to their original condition. Furthermore, Minutes provides key cutting and duplication services. The company offers a convenient and reliable solution for various repair needs.
Overall Customer Sentiment:
Based on a collection of reviews and an average rating of 4.6 out of 5 from a total of 9 reviews, the overall customer sentiment towards Minutes Repair Service is overwhelmingly positive. The high average rating indicates a strong level of customer satisfaction.
Service Quality:
Customers consistently praise the quality of the repair services provided, specifically mentioning excellent shoe repair and engraving work. The speed of service is also highlighted as a strength, with some repairs completed within a short timeframe. The range of services offered is seen as a positive aspect, catering to various customer needs.
Common Themes:
Several positive themes emerge from the reviews. Exceptional customer service is frequently mentioned, with specific staff members being commended for their politeness, helpfulness, and good work. The convenience of the business's location and its ability to support customer needs are also appreciated. The quality of the finished work and reasonable pricing are recurring positive points. However, one review indicates a potential area for improvement in responsiveness and customer care during busy periods, citing a significant wait time despite no apparent queue.
Final Assessment:
Minutes Repair Service appears to be a highly reliable and high-quality service provider based on the available customer feedback. The business excels in delivering quality repairs, offering a wide range of services, and providing excellent customer care, as evidenced by the high average rating and numerous positive comments. While there is one instance of a negative experience related to wait times and staff attentiveness, this appears to be an isolated incident within the provided reviews. Overall, the business demonstrates a strong track record of customer satisfaction and is likely to deliver high-quality and reliable service.
I would like to say thank you to Zaki who perfectly made my jeans in 30 min in such an amazing way. Thank you for being close to us and supporting all our needs. We’ll come back!
I would like to thank Mr Salman for. His good work the polite and helpful…. He treat me very good
Salman, Sandun, Inayth have done amazing service. Excellent quality shoe repair. Will come again definitely. Very good prices and ready within 3-4 days. All types of services. Strongly recommend !!
Today is 15th of April 2025 9.48PM. I’m a resident of Sobha and a regular customer at Minutes. However, I had a very disappointing experience today. I visited the printing shop to get just 12 pages scanned, and despite there being no rush or queue, I had to wait for more than 30 minutes. The staff seemed to be occupied with phone calls and showed little regard for customer service. As a loyal customer, I expected better treatment. This level of service is truly unacceptable, and I hope the management takes steps to improve responsiveness and customer care.
What an amazing experience at Minutes! I want to extend my heartfelt gratitude to Carmel, for ensuring a seamless and timely work on my products. The engraving was top notch, customer care was exceptional! Thanks Minutes for the top-tier customer service. Thank you once again for a job well done!
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