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Auto Repair
Fasttrack Emarat Abu Kadra
Category: Auto Repair
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Fasttrack Emarat Abu Kadra, , is a comprehensive automotive service provider. The company offers a wide range of services including car repair and maintenance, auto air conditioning service, and auto body work. They also function as an auto parts store, providing necessary components for repairs. For performance and efficiency, the company offers auto tune-up services. Additionally, they serve as a battery store, car accessories store, and car battery store. Essential maintenance like oil change service is available, and they operate as a tire shop, offering tire sales and services.
Customer Sentiment:
Overall customer sentiment appears to be highly positive, as indicated by the average rating of 4.8 out of 5 from 49 reviews. This suggests a strong level of customer satisfaction with the services provided.
Service Quality:
Reviews frequently highlight the efficiency and speed of service, particularly for routine maintenance like oil changes and tire services. The staff is consistently described as professional, supportive, and respectful. Specific mentions of staff members going "the extra mile" to explain procedures and follow up on service indicate a commitment to customer care and education. The business appears to be reliable for common automotive needs.
Common Themes:
Recurring positive themes include fast and efficient service, professional and supportive staff, and a willingness to provide detailed explanations. The business is frequently recommended for general checkups and tire services. A notable negative theme, however, is the refusal to service customers who bring their own parts, specifically tires, which could be a point of frustration for some.
Final Assessment:
Based on the available data, the business generally delivers high-quality and reliable service, particularly for standard car repair and maintenance, including tire services. The overwhelmingly positive customer sentiment and high average rating strongly support this conclusion. While the policy regarding customer-supplied parts is a potential weakness, it does not appear to significantly detract from the overall positive customer experience for the majority of patrons. The business demonstrates a strong commitment to customer satisfaction through efficient service and professional staff interactions.
I had a problem with a Porsche, the tire broke, the nearest tire fitting was this one, I brought a car on a tow truck and brought a tire that needs to be changed, but I was refused to replace the tire and said that customers with their tires are not serviced, if someone drives nearby and sees this tire fitting, they won't help you there
I had a very good experience. Mr. Badusha was very accommodating to my questions to understand my problem. I was feeling slight vibration while driving. The work done for my car was tyre rotation and wheel balancing. After leaving he called me for follow up to make sure that I’m not feeling that vibration anymore. Thank you for being honest, patient and informative.
Staff is very professional and supportive as well as respect customers. Special Thanks for Ranjit Verma who assisted in Tyres issue.
Very fast and efficient service. Engine oil and filter change. I went back 2 weeks later for new tyres too.
Went for a service to Fastrack and very happy with the service provided by Badusha and his team. He went the extra mile by explaining main things to do to maintain the good condition of the car. Definitely recommend this place to anyone who wants a general checkup and tyre service.
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