Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Mobile phone Repair
Minutes
Category: Appliance Repair
ApexQuick Appliances Repairing TV-Washing Machine-Refrigerator-Oven Service LLC is a business specia...
Category: Auto Repair
Vehpal FZ LLC, operating under the business name Vehpal, is a company specializing in vehicle transp...
Category: Air Conditioning Repair
Sajid AC Service is a general maintenance business specializing in air conditioning repair services....
Category: Bicycle Repair
ENOC, located in the International Media Production Zone, is a multifaceted service provider. The co...
Category: Appliance Repair
Repairs Guru JVC, operating under the business name Repairs Guru, is an appliance repair service. Th...
Minutes is a business that offers a variety of repair and printing services. The company offers expert repair services for mobile phones, watches, and shoes. They also provide printing services and create custom rubber stamps.
Customer Review Summary
Overall Customer Sentiment:
The business generally enjoys a positive reputation, as indicated by a high average rating of 4.7 out of 5 stars across 388 reviews. While a small sample of recent reviews reveals some negative experiences, the overwhelming majority of customer feedback is positive.
Service Quality:
Positive reviews frequently highlight the helpfulness and expertise of specific staff members, particularly in watch and mobile phone repairs. Customers appreciate the warm atmosphere, quick service, and high quality of work when issues are resolved successfully. However, a notable weakness lies in inconsistent service quality, with some customers reporting unresolved issues, poor repair outcomes, and a lack of follow-up or accountability.
Common Themes:
Recurring positive themes include friendly staff, efficient service for certain repairs (like glass replacement), and the expertise of specific technicians. Conversely, negative feedback centers on issues with repair quality, particularly for mobile phone screens, and a perceived lack of skill or professionalism among some staff. Pricing transparency and refund policies also appear to be areas of concern for a few customers. Communication issues, such as unread messages and difficulty resolving problems across different branches, are also mentioned.
Final Assessment:
Based on the available data, the business appears to provide high-quality and reliable service for many customers, contributing to its strong overall rating. The positive experiences often highlight skilled technicians and a welcoming environment. However, the negative reviews, though fewer in number, point to significant inconsistencies in service delivery, particularly regarding repair quality and customer issue resolution. While the business excels in many areas, addressing the reported issues with repair outcomes, staff training, and communication would likely enhance customer satisfaction and further solidify its reputation for reliability.
Big thanks to Jayantha, for helping me solve my issue with the watch. Great service and assistance! Will definitely recommend!
Bought a 3v maxwell battery they charge me aed30 and I enter to Carrefour after it by chance passed by battery section found energizee 2 pieces for AED 14
Came back to them asked for a refund they said we can't refund it we can only exchange it with any other item
Very bad experience
Fantastic and quick service from a nice team, fixed my glass in minutes.
I was changed my iphone screen from Mirdif city center brach and the quality is not good and the screen was not working properly, then the employee said we are in close time , so you can come any time or visit any other brach they can fix it , so after days i visit maesem city center brach they refuse to solve it they said there’s crack so its out of warranty, but the issue its from beginning not now and the screen its not fixed properly ,
I was changed my iphone screen from Mirdif city center brach and the quality is not good and the screen was not working properly, then the employee said we are in close time , so you can come any time or visit any other brach they can fix it , so after days i visit maesem city center brach they refuse to solve it they said there’s crack so its out of warranty, but the issue its from beginning not now and the screen its not fixed properly ,
It’s a very nice place! Mr Simram Amit helped me so much. Always here warm atmosphere and great service!
Jayantha is the absolute best! Anything watch related, definitely go see him. The entire staff is friendly, and the store is really clean. The service is of very high quality. Rest assured, anything you need done will be in good hands here.
The worst service ever, technicians are as knowledgeable as they say they are. It takes for ever (3 to 4 days) to get an equipment fixed , if they fixed. They couldn't fix a Samsung s22, and an macbook 2019. So to all of you with branded equipment just go to apple or Samsung and fix it there, these guys are a scum and don't even care about their name in the market. Conclusion the worst service ever never coming back notr anyone else should !!!
Unprofessional with no skills
I went to this place to change the battery of my car keys a Mustang v8, and the guy started using blades to open the key and forcing it, even though i already asked him not to force it as the key have a button to open it, however he ignored me and broke the key.
So i called the manager asking for them to replace the key as they broke it, he said he can't do anything. And that's what happens when you hire anyone with no skills and no communication skills.
Please change your staff
I don't recommend this place at all. I ended up paying 900 dirhams for a new key.
Went to get my watch battery replaced, and the guy (looked like the manager) was negotiating the price with me, like we're in Karama. Isn't minutes supposed to have a set price for things? I enquired about a different service and they told me to WhatsApp them to get a price estimate. It's been a couple of days and no one has even read my messages yet. Seems like management changed.
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy