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Mobile phone Repair
Minutes
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Minutes is a business that offers a variety of services. The company offers repair services, including mobile phone repair, shoe repair, and watch repair. They also provide key duplication services, print shop services, and stamp shop services.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.9 out of 5 from 181 reviews. Many customers express satisfaction with the service received and highlight positive interactions with staff members.
Service Quality:
The business demonstrates strengths in certain service areas, particularly shoe repair and watch repair, where customers report successful outcomes and timely service. Staff politeness and helpfulness are frequently mentioned as positive aspects of the customer experience. However, there are notable inconsistencies in service quality, particularly concerning mobile phone repair. One review details a protracted and problematic phone repair process resulting in further issues and significant inconvenience for the customer. Another review points to a lack of clarity regarding product characteristics during a screen protector installation.
Common Themes:
Recurring positive themes include efficient service delivery for certain repairs and positive interactions with specific staff members. Conversely, a significant negative theme revolves around the quality and reliability of mobile phone repair services, including issues with repair outcomes and communication.
Final Assessment:
Based on the provided data, the business generally delivers high-quality and reliable service, as evidenced by the overwhelmingly positive average rating and numerous positive reviews across various service categories. However, the negative feedback regarding mobile phone repair indicates a potential area for improvement to ensure consistent service quality across all offerings. While many customers report positive experiences, the issues highlighted in the negative reviews suggest that service reliability may vary depending on the specific service requested.
Amazing service. Great attitude and polite staff. Especially nafseen. Highly recommend.
Don’t EVER get your the back glass of your phone replaced here.
They attempted to do it, took them 3, yes THREE times to have it look somewhat decent. The messed up some connection and the phone kept switching off every 4-8 min on its own after that.
Took another 3 trips to Minutes IBN Battuta to finally have it fixed. It still doesn’t look amazing but it works now. Battery is completely worn down as this ordeal took about 15 days to be solved; something they said it would be 4 hours.
NOT worth it. Keep the broken glass. They keep pointing fingers on who is responsible. Terrible terrible. I ended up buying a new phone as I need it for work.
highly recommend shops it was a great experience get from the staff especially Nafseen and other staff thank you so much
It was a good experience with minutes. I really appreciate the staff Nafseen and Manager they were really helpful and my repair has done very quickly. Really happy with your service. Thank you
PD. They sorted it out and replaced the whole sole for both heels afterwards. It’s much better.
Left a pair of designer shoes for the heel tips to be replaced. I provided the heel tips as well that match the shoes. The heels were returned to me with the tips replaced but with a cracked and broken sole.
PD. They sorted it out and replaced the whole sole for both heels afterwards. It’s much better. Left a pair of designer shoes for the heel tips to be replaced. I provided the heel tips as well that match the shoes. The heels were returned to me with the tips replaced but with a cracked and broken sole.
Thank you Arshad for fixing the chain pulley for my blind….. I know I was pushed for time but you delivered and I’m so happy. I did not take the whole blind down… just the chain that had snapped.
The older man is not clear about anything he put a screensaver which is sharp on the edges and told me this is normal, if he had told me before I would not have put that screen saver
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