MASS AUTO REPAIRING

Behind Yousuf Almulla Bike Shop - 24 8th St - Al Khabaisi - Dubai

M
Business Listing

Auto Repair

Auto Repair

MASS AUTO REPAIRING

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About MASS AUTO REPAIRING

MASS AUTO REPAIRING is a business that offers a comprehensive range of automotive services. The company offers auto repair shop services, addressing various mechanical issues to keep vehicles running smoothly. They also provide auto body shop services, handling collision repairs and cosmetic damage. For those looking to buy or sell vehicles, the company offers auto broker services. Additionally, the company offers auto painting services to refresh or customize vehicle appearances and auto restoration services for bringing classic or damaged cars back to their former glory.

AI Generated Sentiment, based on recent reviews:


Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.5 out of 5 across 154 reviews. Many customers express satisfaction with the friendliness of the staff, the quality of work performed, and the perceived value for money. However, a significant minority of reviews highlight serious concerns regarding the technical expertise, transparency, and reliability of the service, leading to negative experiences and financial loss for some customers.
Service Quality:
Positive feedback frequently mentions satisfactory work completed without delay, excellent results on specific tasks like windshield seal replacement, and a focus on customer satisfaction. Conversely, negative reviews detail instances of incorrect diagnoses, trial-and-error approaches to repairs, prolonged service times, and a lack of technical knowledge among some staff. Issues with electrical work and major services are specifically mentioned as areas of concern.
Common Themes:
Recurring positive themes include friendly and supportive staff, reasonable pricing, and satisfactory outcomes for routine services. Negative themes consistently revolve around a lack of technical proficiency, poor communication regarding the scope and cost of repairs, and instances of work being performed incorrectly, leading to further problems and expenses. The absence of adequate supervision and transparency in the repair process are also highlighted as weaknesses.
Final Assessment:
Based on the provided reviews and overall data, the business demonstrates strengths in customer interaction and potentially in handling certain types of repairs at competitive prices. The high average rating suggests a generally positive customer base. However, the recurring and severe negative feedback regarding technical competence, diagnostic accuracy, and transparency in complex repairs raises significant concerns about the consistency and reliability of the service. While many customers have positive experiences, the risk of encountering inadequate technical work and associated financial repercussions is evident from the negative reviews. Potential customers should consider these factors when evaluating the business for their automotive service needs.

Amenities
Gender-neutral toilets Identifies as women-owned Mechanic Oil change Toilet Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Map
Overall Google Reviews
4.5 (154 reviews)
Review 1 of 10
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4.5 (154 reviews)
Member since
May, 05 2025
Location
Behind Yousuf Almulla Bike Shop - 24 8th St - Al Khabaisi - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 09:00 AM - 07:30 PM
Tuesday 09:00 AM - 07:30 PM
Wednesday 09:00 AM - 07:30 PM
Thursday 09:00 AM - 07:30 PM
Friday 02:00 PM - 07:30 PM
Friday 09:00 AM - 12:30 PM
Saturday 09:00 AM - 07:30 PM
Services
Auto body shop
Auto broker
Auto painting
Auto repair shop
Auto restoration service
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