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Electronics Repair
Maids City Building Cleaning Services
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Maids City Building Cleaning Services is a business that offers a comprehensive range of cleaning solutions. The company offers house cleaning services, providing thorough and reliable cleaning for residential properties. They also function as cleaners, equipped to handle various cleaning tasks. Additionally, the company offers cleaning products as a supplier, making essential cleaning supplies available. While primarily focused on cleaning, they also offer home health care services, indicating a broader scope of care provision. Furthermore, the company operates as a janitorial service business, catering to the cleaning needs of commercial and institutional spaces. The services offered encompass a wide spectrum, from individual home cleaning to larger-scale janitorial duties and the supply of cleaning products.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided reviews, despite a reported average rating of 3.9 out of 5 across 36 reviews. While some customers express high satisfaction with the cleaning staff's politeness, professionalism, and the quality of the cleaning service itself, a significant portion of the feedback highlights serious concerns regarding management practices, communication, and reliability.
Service Quality:
Reviews on the actual cleaning service are inconsistent. Some customers praise the efficiency and effectiveness of the cleaners, specifically mentioning positive experiences with individual staff members. However, other reviews indicate dissatisfaction with the cleaning quality, citing incomplete work and excuses provided by staff. A major issue impacting service delivery is the reported unreliability in keeping appointments, leading to customer disappointment.
Common Themes:
Recurring negative themes center around unprofessional and disrespectful interactions with management and staff, poor communication, and a lack of responsiveness. A particularly concerning and prominent theme across multiple reviews is the alleged mistreatment of cleaning staff, including non-payment of salaries, withholding of passports, and issues with employment visas. This significantly impacts the perception of the company's ethical practices and potentially the morale and performance of the cleaning staff.
Final Assessment:
Based on the provided reviews, while the cleaning staff themselves are sometimes commended for their work and demeanor, the business appears to struggle significantly with management, communication, and operational reliability. The serious allegations regarding employee treatment raise significant ethical concerns and likely contribute to the negative customer experiences. Despite some positive feedback on the cleaning service, the pervasive issues with management and reliability suggest that the business may not consistently deliver high-quality and reliable service. Potential customers should be aware of these reported issues before engaging with this business.
All staff are excellent. Very polite. Bad comments are not true
All staff polite. Services all good. Happy client here
Amazing service and very affordable rates. The lady i called was Ms.Fakhria. She was very down to earth & she was very professional in her work. She was very quick & best as well with her work. I will definitely call them again for my house ❤️🌸
Awesome and professional work by Maids city staff. To be honest I don't understand why people are faking with bad reviews on this company. Don't know about the past management but the manager and maids/cleaners I have spoken to where one of the best maids service in sharjah. Would take the service again and recommend them to others also. Thank you Maids City again for your cleaning service
Highly unprofessional management, unresponsive with no flexibility for customer also a fraud company.
I cannot recommend/comment the cleaning as nobody arrived to clean. I have booked it 10 days ago for specific date and called to confirmed 1 day before. I was told that they cannot keep reservation (what is the point of pre-booking then?). Disappointed
MAID CITY CLEANER!!!
THIS CLEANING AGENCY DONT DESERVE FILIPINA CLEANER!!!
THEY DON'T PAY SALARY OF THOSE PITY CLEANERS AND THEY DONT GIVE EMPLOYMENT VISA.
THIS COMPANY USE THE OWN VISAS OF THESE PITY CLEANERS AND DONT PROVIDE EMPLOYMENT VISA...
ONCE THE CLEANER WANTED TO GET THEIR PASSPORT BECAUSE OF NO EMPLOYMENT VISA, THEY DON'T GIVE IT BACK TO THEM!!!
Good Filipina Cleaner. Good service but bad MANAGEMENT!
Why you take advantage to Filipina (or other nationality) to work with you as cleaner and yet you didn't give her salary and visa as you promised?! And now not returning her Passport? Why you people are like this to people who only want to have a job to feed their selves and to support their families back home?! Do you think your business will grow because of taking advantage to Weak People?!
BAD KARMA will come to you! Business will not grow because you are not good employer to those who work hard for your business....
BETTER TO BAN THIS AGENCY AND DON'T TAKE CLEARER FROM THEM...
cleaners are the one who work and do the good service... this agency just accept only the money using the own visas of these poor cleaners...
Once I order for their service and I really like the Filipina cleaner who clean my house, so I plan to call their service until such time the lady asking for help because this INDIAN employer didn't give salary and passport and her visit visa will expire sooner...
This Indian are only taking advantage to those cleaner by not give their Salaries... SHAME ON YOU! !!
Really disrespectful team and company , they work is not bad but they are all disrespectful not professional to contact with customer's I prefer to get unprofessional cleanerMs but respectful people at least .
Some peole commentvare not true. Its a good company and service
The company is not professional at all , I called for complaint a couple of weeks ago the people were rude and disrespectful, I wouldn’t advice anyone to use this business, they don’t clean well and even when they bring someone to check on them the work is not cleaned well , they start giving you excuses that the house has dust well sorry I called you to clean not to inform me about the situation of the house.
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