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Computer Repair
MacBook Repair Specialist Dubai
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MacBook Repair Specialist Dubai, , is a business specializing in computer repair services. The company offers comprehensive solutions including computer repair, screen repair, and data recovery. They also function as a computer accessories store and computer store, providing a range of products. Furthermore, the company offers computer service, computer support and services, and general repair services, catering to various computer-related needs. While listed as a computer hardware manufacturer, their primary focus appears to be on repair and support for Apple MacBook products.
Overall Customer Sentiment:
Based on a high average rating of 4.9 out of 5 stars across 242 reviews, the overall customer sentiment towards this business is overwhelmingly positive. The majority of customers express satisfaction with the services received, particularly highlighting the expertise and professionalism of the staff.
Service Quality and Strengths:
Key strengths identified in the reviews include the technical proficiency of the repair team, especially in handling complex issues like data recovery and MacBook repairs. Customers frequently commend the staff for their ability to diagnose problems accurately and offer cost-effective solutions. The business is praised for its transparent communication regarding repair processes and costs. Specific individuals, notably Jafar and Wajid, are repeatedly mentioned for their excellent customer service and technical skills. The availability of services like home delivery and after-hours support is also viewed positively.
Areas for Improvement and Weaknesses:
While the majority of feedback is positive, a significant weakness highlighted in a few reviews pertains to the quality of replacement parts and the accuracy of claims made about their authenticity. One review specifically details an experience where a replacement screen was allegedly not original and the repair was not completed correctly, requiring subsequent service elsewhere. Another minor issue mentioned is difficulty in locating the business based on online maps.
Common Themes:
Recurring themes across the reviews include the staff's expertise, particularly with Apple products, the effectiveness of data recovery services, and the provision of reasonable pricing compared to competitors. The personalized and attentive customer service is also a consistent positive theme.
Final Assessment:
Considering the high volume of positive reviews and the exceptional average rating, this business appears to consistently deliver high-quality and reliable computer repair and related services. The technical expertise and customer-centric approach are significant strengths. However, the business should address the concerns raised regarding the authenticity of replacement parts and ensure consistent quality control to maintain customer trust and its strong reputation. Overall, the evidence suggests this is a reputable and highly recommended service provider for computer repairs and support.
"I recently had my MacBook repaired and I couldn't be more pleased with the service! From the moment I walked in, the staff was friendly and knowledgeable. They took the time to assess the issue with my device and explained the repair process clearly, including the costs involved.
Best and honourable work by Brother Jafar , great personality. Always be happy and live long . From Syed Zahid Hussain , Italy
Couldn’t Find The Location As Per Goole Map
Extremely grateful to Jafar Khan Sir for his speedy and professional service. My MacBook Pro screen went completely blank. Instead of jumping to conclusions and suggesting a screen replacement (more expensive), he tested it out for backlight issues and resolved it with a more affordable option. Also provided battery replacement option at a reasonable price. I’d totally recommend this place especially if you own a MacBook. And ask about their home delivery service! Thank you Jafar Sir for saving my laptop. P.S. He answered my phone call after business hours at night when I was in a panic with my laptop.
I have one big issue with the macbook no body can fix that even I go to Apple store and many big service centers, Finally I find a place. This guy will fix my macbook. Thanks Jk for fix my Macbook.
Jafar bhai under the expert guidance of Sajid's team has been phenomenal as an expert MacBook Specialist. My MacBookPro is relatively old ( 5 years ) and it needed an expert triage and replacement motherboard. All done within a day's work after figuring out the best value for money. Would recommend to anybody in Dubai looking for a non-Apple stop to fix your Apple hardware!
Spoilled my MacBook Pro unprofessional
Thank you very much data recovery team I really appreciate to all of them. You guys are save my life bcoz off my whole data and MacBook both are damaged and they are re-cover both special thanks to Mr. Wajid and Mr . jaffar they are really very good customer service definitely i recommended to everyone to go there and prices are very reasonable. Compared to market very genuine guidance once again thanks a lot.
The worst shop ever!!! DO NOT, I REPEAT, DO NOT put your trust in this shop, he is a LIAR, he claimed to have fixed my Mac screen and replace with an original, which he did not, I took it back twice because he claimed he can fix, what a ripoff!!!! -0 stars!! Let me edit since they say they don’t see my name as a customer, as it would have been under my (teenage daughter that needed it for school) she went to get the repair for her laptop that I paid for!!!! In the end WE had to go to the Apple Store in Dubai Mall to get it fix properly, as this store was based on lies, all of the wires weren’t placed back correctly, and once again on top of THAT, IT WAS NOT AN ORIGINAL SCREEN as he stated it would be!!
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