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Mobile phone Repair
Lucky Star Mobile Phones
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Lucky Star Mobile Phones, , is a business that operates as a cell phone store, cell phone accessory store, electronics store, and phone repair service. The company offers a range of services including the sale of mobile phones and related accessories. They also provide electronics and offer repair services for phones.
Customer Sentiment:
Based on the provided reviews and the overall rating of 3.4 out of 5 from 74 reviews, customer sentiment appears mixed. While some customers express high satisfaction with service quality and product offerings, a significant portion highlights negative experiences, particularly concerning customer service and repair outcomes.
Service Quality:
Positive feedback frequently mentions good service, quality products, and successful screen protector installations. However, negative reviews strongly criticize poor customer service, refusal to honor warranties, and inability to fix certain devices. There are also concerns raised about the cost of services and the quality of replacement parts.
Common Themes:
Recurring themes include inconsistent service quality, issues with warranty claims, and dissatisfaction with the responsiveness and helpfulness of staff. The perception of high prices and the sale of potentially used or faulty parts are also noted concerns.
Final Assessment:
The business demonstrates the capacity to provide positive customer experiences, particularly in product sales and basic services like screen protector installation. However, the recurring negative feedback regarding customer service, warranty issues, and repair reliability indicates significant areas for improvement. The disparity between positive and negative reviews suggests inconsistency in service delivery. While some customers find the business to be a reliable option, the volume and nature of negative feedback warrant caution for potential customers, particularly those seeking repair services or expecting strong post-purchase support.
Bad customer service. 😠
Bad store bad service road stuff
Customer Service: Throughout the entire process, the customer service at N.T.S was top-notch. Any inquiries or concerns I had were addressed promptly and with a genuine desire to ensure my satisfaction. The tailor's friendly and approachable demeanor made the entire experience even more enjoyable. Overall Impression: In conclusion, N.T.A has truly earned its reputation as the best tailor in town. The combination of impeccable craftsmanship, timely service, and exceptional customer care makes it a cut above the rest. If you're looking for a tailor you can trust with your most cherished garments and projects, look no further than [Tailor's Name] Overall Impression: In conclusion, [N.T.S] has truly earned its reputation as the best tailor in town. The combination of impeccable craftsmanship, timely service, and exceptional customer care makes it a cut above the rest. If you're looking for a tailor you can trust with your most cherished garments and projects, look no further than [N.T.S]..
Fixed a screen protector for my iphone 12 Pro Max. Very good service compared to the price.
Good service, they got all new mobile and tablets For repair service u tried them twice once for my iPad they could fix it but the price was high, second time for my samsung but they could not and nobody could fix it.
Very bad service
Very bad service. We bought a mobile from one of their shop in Rak( Kuwaiti street). Recently the mobile had minor problem so we went to the shop but salesman was not ready to see.. though it was under warranty. Then we went to Samsung shop and they repaired within 5 minutes. So if you want to buy any mobile go to the direct dealer rather than going to these money minded shop. This shop products are very expensive. Please for not
visit them. If you cannot provide us the service why are you selling them.
Very bad service. We bought a mobile from one of their shop in Rak( Kuwaiti street). Recently the mobile had minor problem so we went to the shop but salesman was not ready to see.. though it was under warranty. Then we went to Samsung shop and they repaired within 5 minutes. So if you want to buy any mobile go to the direct dealer rather than going to these money minded shop. This shop products are very expensive. Please for not visit them. If you cannot provide us the service why are you selling them.
Very good service. Very Good quality products . Best mobile shop in ras al khaima . I realy like it
للاسف اخدوا ٢٥٠ درهم علو شاشه بايظه و مستعمله و و ادعوا انها جديده
للاسف غش تجارى و لما رحتلهم يقولوا ما كان عليها ضمان.
احذروا انهم كاتبين فى الفاتوره انه لا يوجد ضمان
الافضل عدم التعامل معهم نهائيا
They sold S6 screen for 230. Turned to be used not new, and stopped working after l0 days. They said it was not garanteed. Watch out it is written an the receipt that nothing is garanteed. Better not to deal with this store at all.