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Computer Repair
COMPUTRIX Information Technology - COMPUTERY
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COMPUTRIX Information Technology - COMPUTERY is a business that offers a range of services related to computers. The company offers computer sales, providing customers with various hardware and software options. Additionally, the company offers computer repair services, assisting with troubleshooting and fixing issues to ensure optimal performance. Their services cater to both individuals and businesses, addressing diverse computing needs.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.6 out of 5 and the prevalence of favorable comments. However, a notable negative sentiment exists regarding pricing.
Service Quality:
Reviews suggest a high level of competence and helpfulness in providing computer maintenance, updates, and software services. Specific praise is directed towards the knowledge and service provided by staff members. The speed of delivery is also highlighted as a positive aspect.
Common Themes:
Recurring positive themes include the quality of maintenance and updating services, the helpfulness and knowledge of the staff, and efficient delivery. The primary negative theme revolves around perceived high pricing, with a specific instance citing a significant price discrepancy compared to a competitor for a simple repair.
Final Assessment:
Based on the provided reviews and overall data, the business generally delivers high-quality and reliable computer services, particularly in maintenance, updates, and customer interaction. The high average rating and positive comments on service quality and staff expertise support this conclusion. However, the significant negative feedback regarding pricing, while representing a smaller portion of the reviews, indicates a potential area for improvement or clarification of service costs to ensure customer satisfaction across all interactions. The business appears to excel in technical service and customer support but may need to address pricing concerns to maintain a consistently positive customer experience.
excellent Fast delivery and acceptable prices
Great Philipino guy, very knowledgeable and great service too!
The store is wonderful in providing maintenance and updating services, adding new programs, protection, etc. An excellent store in every sense of the word
They are so cooperative and helpful
This place is very overpriced, i wanted the shop to fix a simple issue on my pc they said 350 aed I went to another store they fixed it for 100 aed very big thief
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