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Auto Repair
LEVEL PLUS Auto Services
Category: Auto Repair
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LEVEL PLUS Auto Services is an auto repair shop that offers a comprehensive range of services to keep vehicles running smoothly. The company offers general automotive repair, including engine diagnostics and repair, brake services, and suspension work. They also provide routine maintenance such as oil changes, tire rotations, and fluid checks. For more complex issues, LEVEL PLUS Auto Services handles transmission repair, electrical system troubleshooting, and exhaust system services. Their goal is to provide reliable and efficient auto care to ensure customer satisfaction and vehicle longevity.
Overall Customer Sentiment:
Based on a collection of 34 reviews with an average rating of 4.8 out of 5, the overall customer sentiment towards Level Auto Services is overwhelmingly positive. Customers consistently express high levels of satisfaction with the services provided, highlighting trust, professionalism, and quality workmanship.
Service Quality and Key Strengths:
Several key strengths are evident across the reviews. Customers frequently praise the quality of the work, particularly for paint jobs, fabrications, modifications, and general maintenance. The team's expertise and knowledge are repeatedly mentioned, with specific individuals like Mr. Salman, Mr. Roshan, and Mr. Imran receiving positive recognition for their customer service and technical skills. Transparency in communication, including regular updates and clear explanations of necessary repairs, is a significant positive theme. Customers appreciate the honesty and the avoidance of unnecessary upselling, contrasting it with negative past experiences at other garages. The passion and dedication of the entire team are also highlighted as contributing factors to the positive experience.
Common Themes:
Recurring themes include the team's friendly and welcoming demeanor, efficient service delivery (often quicker than expected), and the noticeable improvement in vehicle performance after servicing. The use of genuine parts and attention to detail, such as washing the car after service, are also noted positively. The ability to handle a range of services, from basic maintenance to complex modifications, is a consistent point of praise.
Final Assessment:
Level Auto Services appears to be a highly reputable and reliable auto repair business. The consistently high average rating and the detailed positive feedback across multiple reviews strongly suggest that the business delivers high-quality service. Their commitment to transparency, customer satisfaction, and technical expertise positions them as a trustworthy option for a variety of automotive needs. The reviews indicate a strong track record of exceeding customer expectations and building lasting relationships.
Got my Patrol Paint refreshed. Highly recommend these guys if you want to get your vehicle paint job done. Zero flaws and excellent craftsmanship.
Had taken my car there for general maintenance. They (Level Plus) had attended (very friendly and welcoming) to my car as soon as i had briefed them about the issues. They had understood my claims, and had explained to me clearly and professionally about the errors on the car. The job was completed quicker than i had expected. With very satisfactory results. Highly recommend Level Plus for all your vehicles general maintenance, upgrades and even more... Many Thanks to Salman, Imran, Roshen and their team for their efforts.
I recently had an incredible experience at Level Auto Services when I needed a differential replacement for my Tundra, and I cannot emphasize enough how impressed I am with their unparalleled service and exceptional care. From the moment I stepped into their workshop, I knew I was in good hands, thanks to the outstanding team led by Mr. Salman, Mr. Roshan, and Mr. Imran. First and foremost, I want to express my heartfelt appreciation to Mr. Salman, whose expertise in customer service and people management is truly remarkable. He ensured that every aspect of my experience was smooth and hassle-free. Mr. Salman's friendly and approachable nature immediately put me at ease, and he went above and beyond to address all my concerns and ensure my complete satisfaction. Mr. Roshan and Mr. Imran, alongside the entire team at Level Auto Services, demonstrated an exceptional level of knowledge and professionalism throughout the entire process. From diagnosing the issue with my differential to completing the replacement, their expertise was evident at every step. They explained the problem in detail, patiently answered my questions, and provided valuable insights into the repair process. The team's attention to detail and commitment to excellence were truly impressive. The differential replacement was carried out flawlessly, with utmost precision and efficiency. I was amazed by their technical skills Moreover, the communication at Level Auto Services was outstanding. The team kept me informed about the progress of the repair, providing regular updates and ensuring I was aware of any additional findings or necessary repairs. Their transparency and commitment to customer satisfaction were truly commendable. In conclusion, Level Auto Services, led by the exceptional trio of Mr. Salman, Mr. Roshan, and Mr. Imran, has set a new standard in automotive care. Their commitment to providing unparalleled service, coupled with their expertise and customer-centric approach, has earned my utmost respect and trust. I wholeheartedly recommend Level Auto Services to anyone in need of reliable and top-quality automotive repairs. Kudos to the entire team for their outstanding work and commitment to customer satisfaction!
I want to emphasize that this review is coming directly from a customer who genuinely experienced the service, without any connection to the owner or staff. I came across this garage through a recommendation and decided to give it a shot after reading through their existing reviews. My decision was made – I took my 2015 Toyota Corolla (1.6L) for a Major Service. I hadn't done much beyond minor servicing since I got the car in 2020. Before heading to the garage, I had a conversation with Mr. Roshan over the phone. Although he wasn't available right then, he assured me that Mr. Imran at the garage was aware of my visit and would take care of everything. Meeting Mr. Imran was a pleasant experience. He swiftly got the diagnostics started to determine the car's needs. I mentioned my upcoming long journey and the importance of having my car in its best possible shape. Mr. Imran reassured me that they would handle everything and even provided me with a rough estimate. With some initial hesitation (past experiences with dishonest garages), I left my car with them. Once I approved the official quotation, which included original Toyota parts, Mr. Imran informed me that the necessary parts had been ordered. Now comes the interesting part. Mr. Imran kept me in the loop with regular WhatsApp updates as the work progressed. It was a refreshing change to have such transparent communication rather than needing to constantly follow up. What sets this garage apart is Mr. Imran's evident knowledge about cars. It's reassuring to have someone who truly understands the intricacies working on your vehicle. What impressed me further was their commitment to replacing or servicing only the parts that were genuinely required, avoiding any unnecessary upselling. As for the service itself, the results spoke for themselves. The car felt noticeably smoother, quieter, and more stable after the servicing. There's no doubt that the service made a significant difference in the overall performance of the car. Lastly, a pleasant surprise was finding that they had also washed my car. In summary, drawing from my authentic experience, I wholeheartedly recommend this garage. If you're searching for transparent communication, knowledgeable staff, genuine care for your vehicle, and even pleasant surprises, this is undoubtedly the ideal destination. I am genuinely content with their service and will unquestionably return for any future car needs.
You can’t go wrong here! Champions and masters when it comes to fabrications, modifications and upgrading of off road vehicles. Very humble, honest and sincere… the thing I like most about them is the fact that it’s not your typical garage who would rip you off the money, but rather they work on each vehicle with just as much passion as the would on their own personal cars. Each and every member of their team, from the owners to the individuals delivering the hard work will put passion and not just try to finish the job. Literally geniuses performing magical art here. Bought a basic stock car and these gurus made it look pretty!