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Auto Repair
Khat Al Jazeera Cars Auction
Category: Auto Repair
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Khat Al Jazeera Cars Auction is a business specializing in auto auctions and used car sales. The company offers a platform for buying and selling vehicles through auction, providing a transparent and competitive environment for transactions. As a used car dealer, the company offers a selection of pre-owned vehicles for direct purchase. Their services cater to individuals and businesses looking to acquire or divest of vehicles, facilitating the process through their auction and dealership operations.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the high average rating of 4.5 out of 5 from 772 reviews. However, a significant portion of the provided reviews express strong negative sentiment, highlighting concerns about pricing, transparency, and customer service.
Service Quality:
Positive reviews praise the professionalism, organization, and diverse selection of vehicles. The physical inspection opportunity and well-documented vehicle history are highlighted as strengths. Conversely, negative feedback points to issues with vehicle inspection limitations (not providing keys), rude staff, discriminatory treatment, and discrepancies between advertised and actual vehicle condition (missing features, chassis damage).
Common Themes:
Recurring positive themes include a wide variety of vehicles and a smooth bidding process. Negative themes frequently mention high prices that are comparable to or exceed market value for vehicles needing repair, the perception of the auction primarily benefiting the owner, and a lack of transparency or honesty regarding vehicle condition. Issues with customer service attitude and the inability to thoroughly inspect vehicles before bidding are also prominent negative points.
Final Assessment:
While the high overall rating suggests a generally positive customer experience for the majority, the detailed negative reviews reveal significant areas for improvement. The business appears to excel in providing a diverse inventory and a structured bidding environment. However, concerns regarding pricing fairness, accurate vehicle representation, and consistent, respectful customer service are critical weaknesses that need addressing to ensure a reliable and high-quality service for all customers. The disparity between the overall rating and the detailed negative feedback in the provided sample suggests that while many customers may have positive experiences, those who encounter issues face significant problems.
Base of my experience it’s worst ..
In the glass of the car was mentioned radar present whn I took it was nothing and they remove it from the glass ..
2nd chassis was damage coz of the way how they carry the car they don’t care at all I seen that ..
price so high compared to others auction they playing smart starting less then when you are there u will see the price compare to market almost same .. and they comparing with Gcc brand new price 🧐
most of the car has huge accident very rare to find any car clean tittle or small accident
Should be one or 2 airbags opening greeting you 😄
Will never go for it again I post my review to let everyone aware carful 100%
3 mechanic they checked the car and they said chassis clear but I got nice surprise in the end…
Excellent Experience at Khat Al Jazeera Cars Auction! I recently attended an auction at Khat Al Jazeera Cars Auction, and I was thoroughly impressed by the entire experience. From the moment I walked in, the professionalism and organization of the event stood out. The team was friendly and knowledgeable, providing helpful information about each vehicle on offer. The selection of cars was outstanding, ranging from high-end luxury vehicles to more affordable models, ensuring there was something for everyone. The bidding process was smooth and transparent, and the staff was available to answer any questions or concerns I had. What I appreciated most was the attention to detail and the effort they put into making sure each car's history and condition were well-documented. It made me feel confident in making my purchase. Plus, the post-auction service and follow-up were fantastic, ensuring that everything went smoothly with the transfer and paperwork. Overall, Khat Al Jazeera Cars Auction is an excellent choice for anyone looking to buy a car at auction. I highly recommend them for their professionalism, diverse vehicle options, and great customer service.
I don’t like that
they don’t give you the key to inspect the car properly which is waste of time to , because I have to wait till the auction starts on the car that I want then they will start the engine of the car, other auction they give you the keys and you do what ever you like , to be honest I will not waste my time with them again
Iam not happy to costumer service is very bad attitude on call
My favourite place for auction already bought few cars...
The best auction of all times You will get all types of cars here Registration Of Customers The day on a physical bidding event starts with the registration of customers. To participate in the live bidding of pre-owned vehicles and equipment, customers fill the registration form at registration counter. Physical Bidding Physical Bidding at KHAT AL JAZEERA is represented by a huge Auto yard, where a wide spectrum of pre-owned vehicles Are parked for live bidding. All the registered customers can participate in these live bidding events to acquire a used vehicles and also gain an insight on price trends in the market. Watch The Vehicles list Bidders watch a wide variety of used commercial vehicles, cars & SUVs , 3 wheelers, an d 2 wheelers listed on a KHAT AL JAZEERA platform for disposal. The vehicles parked in the yard on a sequence as mentioned in the bidder list. Visit Bidding yard After all the formalities, the bidder walks into the bidding yard where the announcer communicates the company overview along with the terms and conditions of bidding. Physical Inspection Of Vehicles Benefits To Customer KHAT AL JAZEERA physical bidding platform gains an edge for facilitating the physical inspection of vehicles. Two days prior to a bidding event, the pre-owned vehicles are put on display in an Auto yard. People can visit the Auto yard and make a choice after properly examining the vehicles. Bid On Desired Vehicles Bidders listen to the announcer carefully and patiently in order to bid correct amount on their desired vehicle. As per the choice made in advance, they wait for that vehicle to reach on . Highest Bidder Wins To win a vehicle, bidders make sure that their quoted amount is the highest. Out of all bids received, only the highest quote wins. That winning moment creates utmost excitement in the bidding yard. Post Successful Bid (Payment terms) Once a bidder quotes the highest bid on a vehicle, Successful Bidder has to pay a minimum ten percent (10%) of the highest bid amount on the same day of declaration and balance should be paid within 3 working days. If the winner wants to cancel his winning bid, the 10% Paid amount will not be refunded.
The opening prices have become the same as the prices of cars that are running on the streets, and do not need any repairs, and sometimes even more expensive. The bidding and the idea in general are just a net profit for the auction owner, and the buyer cannot be a beneficiary. The price is either a small profit for the auction owner or a double imaginary profit. I thought that I would benefit from buying from auctions, but it is a lie and a trap. You soon find yourself buying even if you do not have a real desire to buy. If there is a car worth bidding on, you find its price has reached the sky due to the competition and rivalry of the bidders.
The opening prices have become the same as the prices of cars that are running on the streets, and do not need any repairs, and sometimes even more expensive. The bidding and the idea in general are just a net profit for the auction owner, and the buyer cannot be a beneficiary. The price is either a small profit for the auction owner or a double imaginary profit. I thought that I would benefit from buying from auctions, but it is a lie and a trap. You soon find yourself buying even if you do not have a real desire to buy. If there is a car worth bidding on, you find its price has reached the sky due to the competition and rivalry of the bidders.
The worst auction and the staff are rude, they don't know their responsibilities. They communicate as if we were not human. People are divided into nations and each nation is treated differently. I am a tourist and did not expect such a thing here.
You can get all kinds of used cars here at affordable prices