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Electronics Repair
Just Fix Electronics & Repair
Category: Electronics Repair
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Just Fix Electronics & Repair is a business specializing in the repair of various electronic devices. The company offers services as an electronics repair shop, handling a wide range of gadgets. As a computer service provider, the company addresses issues with desktop and laptop computers. Additionally, the company operates as a mobile phone repair shop, fixing problems with smartphones and other mobile devices. The company's services encompass diagnostics, repairs, and maintenance for these electronic items.
Customer Review Analysis: Just Fix Electronics and Repair
Overall Customer Sentiment:
Based on a total of 330 reviews with an average rating of 4.5 out of 5, the overall customer sentiment appears largely positive. However, a significant minority of reviews express strong dissatisfaction, particularly concerning the quality of repairs and customer service.
Service Quality and Reliability:
Positive reviews frequently highlight quick and efficient service, reasonable pricing, and friendly staff, particularly for common issues like screen or battery replacements. Conversely, negative feedback points to serious concerns regarding the quality of repairs, with multiple instances of devices being further damaged or malfunctioning after service. Issues such as poor quality replacement parts, new problems arising post-repair (e.g., damaged ports, non-functional components), and disputes over warranty claims are recurring themes in critical reviews.
Common Themes:
Positive themes include speed of service, competitive pricing, and positive interactions with staff. Negative themes predominantly revolve around the quality and reliability of the repair work itself, leading to subsequent device issues and challenging customer service experiences when seeking resolution or warranty support. There are also mentions of potential misdiagnosis or unauthorized work.
Final Assessment:
While Just Fix Electronics and Repair appears to provide satisfactory service for many customers, particularly for straightforward repairs, the recurring negative feedback regarding the quality and reliability of their work is a significant concern. The disparity between the high average rating and the severity of issues reported in critical reviews suggests inconsistency in service delivery. Potential customers should be aware of the reported risks of further device damage and difficulties with warranty claims, despite the generally positive feedback from a majority of reviewers. The business demonstrates strengths in customer interaction and initial service speed, but needs to address the reported issues with repair quality and post-service support to ensure consistent high-quality and reliable service.
Broke my phone screen and found these guys in the afternoon. Quote was given before the repair happened. Very decently priced. Phone was picked up and delivered the same day. Quick and easy. Their managers and staff are all very friendly. Highly recommend them for all your electronic needs. I'd give 6 stars if I could.
I had an amazing experience with Just Fix Electronics and Repair! My iPhone’s battery had weakened over time and the charging port was worn out. They professionally replaced both the battery and the plug unit, and now my phone feels brand new! The service was quick, efficient, and top-notch. Highly recommend them for any repair needs!
My Samsung galaxy a70 screen was damaged , i went to just fix , they were really helpful and have extremely good customer service , they fixed it in a day and have really good flexible rates
Scam alert don't ever trust this ppl And don't ever go to them as they are damaging Ur phone even more .... And returning it back by damaging fully I given my phone to repair they told me it will be done but later they told thousands of faults or they started working without my permission on it and opened my full phone and damaged it Just for small amount of money they spoiled my full phone it was under warranty as it's new phone only the condition of my new phone can be seen full of scratches damaged side edges fully they spoil don't go to them and waste time
Update on 7 Feb: I went to Apple to check the laptop and they told me the not only the screen fitted was very poor quality and not broken but also the the Toolbar and USB-C port were short circuted during the so called repair by Just Fix, the didn't only fitted horrible screen, they actually damaged my entire Macbook Pro that it is no longer functional !!!!!!!!!!!!!! Original Review: Do not trust these guys, I requested Apple MacBook Pro screen change and they promised the A++ (the highest they offered) is a excellent and have been warranty, 40 days later sitting working in the office on my laptop and lines started appearing vertical and horizontal while the Touch Bar which was perfectly working before visiting them. I immediately shared with them photos and videos of the issue which later deteriorated that the whole screen had internal cracks. I just left their office and it is clearly obvious there’s no dents or scratches on the screen, still they have the audacity to claim the screen is broken by me obviously from inside not outside and they won’t change it under warranty, when I challenged them with the Touch Bar issue that appeared after them fixing the screen and that there’s no evidence I hit or cracked in he screen and offered them to even look at the screen with microscope or open the laptop to verify the screen is not damaged due to manufacturing issue, they tell me WE DON’T OPEN PARTS HERE AND THEY CAN GIVE ME A TOOL TO INVESTIGATE BY MYSELF AT HOME AND IF NOT, I HAVE TO PAY AGAIN. AVOID THIS PLACE AT ALL COSTS, THEY ARE NOT HONEST AND WON’T HONOR THEIR CLAIMED WARRANTY…..NOW THANKS TO THEM I HAVE A LAPTOP WITH NO SCREEN AND DAMAGED TOUCH BECAUSE IF THEIR WORK THE WORST PART IS THEY TRY TO TAKE ME FOR AN IDIOT WHILE I AM COMPUTER FORENSIC INVESTIGATOR WITH EXTREME KNOWLEDGE 😡 P.S: The only client that visited their office in the 30 min I was in their office, came back COMPLAINING HIS PROJECTOR THEY JUST FIXED IS NO LONGER WORKING……Do obviously I’m not the only one complaining