ITTech4All

302, Al Marri Building, Deira - Dubai

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Business Listing

Computer Repair

Computer Repair Laptop Repair

ITTech4All

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About ITTech4All

ITTech4All, , is a business specializing in data recovery services. The company offers solutions for retrieving lost or inaccessible data from various storage media, including hard drives, solid-state drives, USB drives, and memory cards. Their services encompass recovery from accidental deletion, formatting, physical damage, and logical errors. They provide assistance for individuals and businesses facing data loss, aiming to restore critical information efficiently and securely.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on the provided reviews and the overall rating of 4.7 out of 5 from 53 reviews, the general customer sentiment towards ITTech appears largely positive. Many customers express satisfaction with the service received, highlighting professionalism, efficiency, and successful outcomes for various technical issues, including data recovery and repairs. However, a significant minority of reviews indicate serious concerns regarding service quality, transparency, and customer support, leading to a polarized view among customers.
Service Quality and Strengths:
Positive reviews frequently commend the business for its technical expertise, particularly in diagnosing and resolving complex issues quickly. Specific strengths mentioned include fast turnaround times for repairs (e.g., screen replacement in two hours, hard drive repair in one hour), successful data recovery, and effective troubleshooting of software problems. Customers appreciate clear communication regarding costs and processes, as well as a willingness to go "above and beyond" to ensure satisfaction. The ability to handle diverse technical needs, from Mac repairs to laptop setup and data transfer, is also a noted strength.
Weaknesses and Areas for Improvement:
Conversely, negative reviews raise serious concerns about the business's reliability and ethical practices. Issues highlighted include significant delays in service completion, lack of communication and responsiveness, alleged dishonesty regarding repairs and parts used, and refusal to provide necessary documentation like trade licenses. Instances of screens falling off due to improper installation and subsequent refusal to rectify the issue are particularly damaging. These negative experiences suggest potential inconsistencies in service quality and a lack of accountability in certain situations.
Common Themes:
Recurring positive themes include the technical proficiency of the staff, speed of service for successful repairs, and effective communication in positive interactions. Negative themes consistently revolve around poor communication, extended delays, alleged fraudulent practices (e.g., replacing original parts with duplicates, using cheap materials), and a lack of responsibility when issues arise post-service.
Final Assessment:
While ITTech demonstrates the capacity to provide high-quality and efficient technical services, as evidenced by the majority of positive reviews and the high average rating, the presence of significant negative feedback regarding transparency, reliability, and customer support is concerning. The business appears to excel in technical execution when things go smoothly, but struggles with communication, accountability, and potentially ethical practices when complications arise. Prospective customers should consider the potential for both highly positive and significantly negative experiences based on the current review landscape.

Amenities
On-site services Wheelchair-accessible car park Wheelchair-accessible entrance
Map
Overall Google Reviews
4.7 (53 reviews)
Review 1 of 9
I
4.7 (53 reviews)
Member since
May, 05 2025
Location
302, Al Marri Building, Deira - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 09:00 AM - 07:00 PM
Services
Data recovery service
Contact Seller
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