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Auto Repair
Hybrid Garage (BMW RANGE ROVER European Car Repair center)
Category: Auto Repair
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Hybrid Garage is a car repair and maintenance center specializing in BMW, Range Rover, and other European vehicles. The company offers a comprehensive range of services including general car repair and maintenance, auto air conditioning service, auto bodywork, auto electrical service, auto painting, and auto parts. They operate as an auto repair shop and also provide car leasing services.
Overall Customer Sentiment:
Based on a total of 123 reviews with an average rating of 4.8 out of 5, the overall customer sentiment towards Hybrid Garage Al Quoz is overwhelmingly positive. The majority of customers express high satisfaction with the services received.
Service Quality and Strengths:
Recurring positive feedback highlights the professionalism, friendliness, and knowledge of the staff, particularly mentioning specific individuals for their experience and helpfulness. Customers frequently commend the quality of work performed, noting effective repairs and maintenance. Transparency in pricing and detailed quotations before commencing work are also appreciated strengths. The garage's convenient location is another positive aspect mentioned.
Areas for Improvement and Weaknesses:
While the majority of reviews are positive, a small number of negative reviews raise concerns regarding the handling of hybrid vehicle systems. These reviews specifically mention a lack of experience with hybrid technology, misguidance, and instances where issues were not resolved or potentially exacerbated. There is also a negative comment regarding the quality of bodywork, specifically paint repair.
Common Themes:
Consistent themes in positive reviews include excellent customer service, skilled mechanics, reasonable pricing, and efficient service. Negative feedback centers on perceived inexperience with specialized hybrid systems and unsatisfactory bodywork.
Final Assessment:
Considering the high average rating and the large volume of positive reviews, Hybrid Garage Al Quoz appears to be a highly reputable and reliable service provider for general car repair and maintenance. Their strengths lie in customer interaction, transparency, and overall service quality for conventional vehicle issues. However, the negative feedback regarding hybrid systems and bodywork suggests potential limitations in these specific areas. Customers with hybrid vehicles or those requiring detailed bodywork may wish to inquire specifically about the garage's expertise and experience in these areas before proceeding. Overall, the business demonstrates a strong track record of delivering high-quality service to the majority of its clientele.
Came by a recommendation to this garage to remove a scratch on a door. These guys made it even worse than it was before, the dint was not leveled, but simply smeared with paint. Bad services, wouldn't recommend to anyone!
Finally stasifed with Garage and his Staff. Thank you for the service. Very experience staff recommend to everyone specifically "Waseem" Good Guy and Also have big experience thanks👏👏
Good Garage
Good morning
I'm sad to sharing my experience for this garage
this Garage have totally unexperienced and people's they are not know about hybrid system and misguide to customers they are totally froud.15 day's I park my hybrid car in the garage for booster brake problem what time I drop my car garage car was able to drive in 15 days I don't know what they did my car not able to start they damage car battery 🔋then I took my car in recovery I drop in Sharjah 1 garage they fixed in 6 hours same Day plz if you have your car hybrid system problem don't try to take your car in this Garage Thanks
I had a great experience at Hybrid Garage Al Quoz 1, recommended by my colleague. Mr. Waseem, Mr. Zia, and the entire team provided excellent service. They were very friendly and shared a detailed quotation before proceeding with the repairs, ensuring full transparency. I went there to change the spark plugs and gear fluid for my Mini Cooper, and the pricing was reasonable. The garage is conveniently located as the first one in the area. Highly recommended for their professionalism and quality work!
I recently had my BMW serviced at Hybrid Garage in Al Quoz, Dubai, and I must say it was an exceptional experience! From the moment I arrived, the staff was professional, friendly, and knowledgeable. They quickly diagnosed the issue with my car and explained the repair process in detail. If you're looking for the best auto garage and BMW car repair near Al quoz, I highly recommend Hybrid Garage.
Overall, the mechanics are very good, and the staff is very cooperative. They do excellent work on cars. I just got my car serviced here, and I found their service to be very good.
this gyraj have totally unexperienced and bad behavior people's they are not know about hybrid system and misguide to customers they are totally froud.
Very nice and reasonable in price. Quick service