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Appliance Repair
Home Fix Electric Appliances Repairing LLC
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Home Fix Electric Appliances Repairing LLC is a comprehensive service provider specializing in various home and business maintenance needs. The company offers expert appliance repair services, including refrigerators, washers, and dryers. They also provide skilled air conditioning repair and maintenance. Beyond appliances, the company offers plumbing services, painting, and electric motor repair. They also cater to outdoor needs with irrigation equipment supply and swimming pool repair services. The company is dedicated to providing reliable and efficient solutions for a wide range of repair and maintenance requirements.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 185 reviews. Many customers express satisfaction with the quality of repairs, the professionalism and knowledge of technicians, and the efficiency of the service. Positive feedback frequently highlights successful repairs of various appliances, including washing machines, dishwashers, and commercial equipment.
Service Quality:
Based on the provided reviews, the business demonstrates strengths in technical expertise and effective communication during the repair process. Technicians are often described as punctual, professional, and capable of accurately diagnosing and resolving issues. The seamless and stress-free nature of the repair process is a recurring positive theme. However, a significant weakness emerges regarding consistency in service quality and customer experience. Several negative reviews detail issues such as poor repair outcomes, lack of responsiveness, unexpected additional charges, damage to property, and unprofessional behavior from staff. Concerns about the limited guarantee period are also raised.
Common Themes:
Recurring positive themes include successful appliance repairs, knowledgeable and professional technicians, and efficient service delivery. Conversely, negative themes consistently revolve around inconsistent service quality, poor communication, lack of accountability for issues, and concerns regarding pricing and guarantees. The disparity between the high average rating and the severity of some negative experiences suggests potential variability in service delivery.
Final Assessment:
While the high average rating and numerous positive reviews indicate that Home Fix Electric Appliances Repairing LLC provides high-quality and reliable service for a significant portion of its customers, the presence of several strongly negative reviews highlights areas for improvement. The business appears to possess the technical capability to perform effective repairs. However, addressing inconsistencies in service delivery, improving communication and responsiveness, and ensuring a consistently positive customer experience, particularly in handling issues and guarantees, would further solidify its reputation for reliability. Potential customers should consider the overall positive trend but also be aware of the reported negative experiences.
Excellent Service, I used their service since 2022 and till yet they Fixed more then 10 commercial Chiller, ice maker and commerical dishwasher. I must say that this is the best Place for appliances repair. I Highly recommend to Friends and Family.
Guys, I can tell you that they are good. They do their job. I had some issues with other companies, but with this company, from communication to the actual work, everything was flawless. Good to know where I have to go next time.
Home Fix Appliances Repairing LLC did an amazing job repairing my dishwasher! The technician was on time, friendly, and incredibly skilled. They quickly identified the issue, explained everything clearly, and had my dishwasher running perfectly in no time. The service was affordable, and there were no surprises with the pricing. I’m so impressed with their professionalism and expertise highly recommend them for any appliance repair needs!
I don't know how others giving good reviews to this company may still not reach to guarantee terms with them. They give only a 1-month guarantee! They buy a new compressor for the fridge and fix it but they they don't give a guarantee about it. From where they buy they get a guarantee but not give us a guarantee. This is nto fair
I had a very bad experience, They gave me one time to visit and keep changing the time. Then came with Trolley but without any tools. I asked them to repair at home but they said that haven't brought any tools. When I asked them few technical questions they were not able to answer, It seems they send their driver and one helper to take the appliances and do repair and bring back. finally they took 75 Dirhams to just see my washing machine. Who ever calls them please do a proper check before calling.
I recently had my LG Washing Machine repaired by Home Fix Electric Appliances Repairing LLC, and I’m thrilled with the service I received. The technician was punctual, professional, and incredibly knowledgeable. They quickly identified the issue, explained the problem in detail, and carried out the repair efficiently. My washing machine is now working like new, and the entire process was seamless and stress-free. I highly recommend Home Fix Electric Appliances Repairing LLC for their expertise, reliability, and excellent customer service. They truly went above and beyond—thank you for a job well done!
If giving a negative rating were possible, I would have done so. Please avoid this company—they only care about money and nothing else. Their services are poor, the quality is terrible, and they are highly unresponsive. Once you hand over your equipment, you’re at their mercy. They lack any understanding of customer satisfaction and have no professionalism in communication. I strongly advise against using this company. I am breaking my head getting my dishwasher repaired through them where they charged half the cost of the new dishwasher, after repairing dishwasher was not working they came up with there idea its dirty and asked another 250aed for that just in one month time. Pathetic company.
My Bosch island hood recently required professional repair, and I engaged the services of Home Fix Electric Appliances Repairing LLC. I am pleased to report that the service I received exceeded expectations. The technician arrived punctually, presented himself professionally, and quickly and accurately diagnosed the malfunction. He then clearly and concisely explained the technical issue and the proposed solution. The subsequent repair work was executed with precision and efficiency, restoring the hood to full functionality. The entire process, from initial contact to completion of the repair, was handled with a high degree of professionalism and competence. Based on this experience, I confidently recommend Home Fix Electric Appliances Repairing LLC for their technical expertise and commitment to quality service.
Please go elsewhere. The guy ripped up my brand new flooring, left out a piece from my washer and dryer, and swore loudly and repeatedly when he was having trouble maneuvering the machine. I have tried calling them back and they will not answer my calls. There's no way he didn't see the huge rip in the flooring, but he just charged me $280 and left. Update- I just got through to the company. They said they are not responsible for home damage, called me a terrible person, and refused to let me speak to a manager, and then hung up on me.
Was the worst experience i ever had in Dubai. They took my Original German Bosch washing machine to try to repair an issue by replacing a small electrical part and returned the machine after they failed to repair it and the electrical detergent compartment was stollen and replaced by basic standard one.
Totally unprofessional and no respect to customers rights and time.