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Air Conditioning Repair
HOMD Home Maintenance Services Dubai
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HOMD Home Maintenance Services Dubai is a property maintenance business offering a comprehensive range of services. The company offers building restoration services, addressing structural and aesthetic issues. Their skilled carpenters provide custom woodworking and repairs. Drainage services ensure proper water flow and prevent blockages. Certified electricians handle all electrical installations and repairs. Their handyperson services cover various small jobs around the home. While not a physical store, they facilitate home improvement projects. As HVAC contractors, they manage heating, ventilation, and air conditioning systems. Professional painters provide interior and exterior painting services. Plumbers address all plumbing needs, from leaks to installations. Overall, the company offers a complete solution for property maintenance and improvement.
Customer Sentiment:
Overall customer sentiment appears largely positive, as indicated by the high average rating of 4.7 out of 5 across 78 reviews. Many customers express satisfaction with the quality of work, professionalism of staff, and timely service.
Service Quality:
Key strengths highlighted in the reviews include prompt response times, efficient problem-solving, and the ability to handle complex tasks such as water heater replacement and electrical repairs. The team is often described as professional, clean, and transparent in their dealings. Specific praise is directed towards a technician named Nadeem for his helpfulness, honesty, and qualified assistance.
Common Themes:
Recurring positive themes include the speed of service, quality of repairs, and fair pricing. The company's ability to address a variety of issues, from plumbing and electrical to door repairs and general maintenance, is also noted. However, a significant weakness identified in a minority of reviews is poor communication and unreliability, with instances of unanswered calls, missed appointments, and perceived rudeness.
Final Assessment:
Based on the available data, the business generally delivers high-quality and reliable service, as evidenced by the overwhelmingly positive feedback and high average rating. The company excels in technical expertise and customer satisfaction for the majority of clients. However, the negative reviews regarding communication and reliability indicate an area for potential improvement to ensure consistent service delivery and maintain their strong reputation.
Bad experience No response, bad customer service
Don't bother. They are not looking for business. Poor customer service. No return calls. Not showing up! Zero stars!
Frist Service, it’s a very good they’re coming like 30 minutes when I call that’s why I give the review five star they’re fixing water pump and inside one sink
Highly unprofessional attitude. We agreed for visit on specific time. The person didnt come at all and was not attending phone calls.
HOMD Your team has done a great job in a professional manner and has completed the work in a short time at the best price. We are happy with your team. And Happy your technician Mr Nadeem We will contact you after reading your requirements for grazing. Thank you.
I did not in my life deal with such a rude person, he literally hang up the phone while i was talking to him, becoz i had a baby crying in my arm and he couldn’t hear me. I called again, but he didn’t again, so it was no mistake. Couldn’t find one ruder person if i wanted to.
Nadeem has been very helpful. Very honest and does his best for you. He has replaced my water heater which was a bit complicated due to it being behind a wall but he did an incredible job and took care of everything with no issues. Would fully recommend him to anyone who needs this type of work.
Nadeem is very hands on and checks after his staff. They are very professional and clean up after themselves. Nadeem is transparent and genuine, will recommend. They also fixed my electricity.
This maintenance company exceeded all my expectations! Fast response, good quality and fare price. They did a great job of fixing our door, which had been in need of repair for a long time, and fixed the electronics. In fact, for the last 2 years I contacted them many times with different requests and each time they arrived promptly and did the job really well 🔥 And special gratitude to the specialist Nadeem for his qualified assistance and quick response to all my requests. Thank you! Your professionalism made the all the process as comfortable as possible ❤️ I would definitely recommend this company 👍🏼
Worst service! Scam
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