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Computer Repair
HI-TECH COMPUTERS LLC OPC
Category: Computer Repair
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Category: Computer Repair
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Hyperx Technology L L C, also known as Al Ershad Computer, is a business located in Abu Dhabi. The c...
Category: Computer Repair
Speed Laptop Center is a computer store that offers a range of services. The company offers computer...
HI-TECH COMPUTERS LLC OPC is a business that specializes in various computer-related services and products. The company offers computer repair services, addressing issues with hardware and software. They also function as a computer store, providing new and used computers for sale. Additionally, the company offers general computer services, likely encompassing maintenance and support. They operate as a computer software store, selling various software applications. Furthermore, the company acts as a computer wholesaler, supplying computers and related products in bulk. Finally, they are a used computer store, offering pre-owned computers to customers.
Overall Customer Sentiment:
The overall customer sentiment for Hi-Tech Computers appears mixed, leaning towards positive based on the provided data. While the average rating of 4.7 out of 5 across 135 reviews suggests a generally favorable perception, the detailed reviews reveal significant inconsistencies in customer experience.
Service Quality:
Strengths in service quality are frequently highlighted, particularly regarding helpful and professional sales staff, competitive pricing, and the availability of quality products like monitors and laptops. Specific mentions of positive interactions with sales representatives and managers indicate a positive aspect of the customer service. However, a notable weakness is the reported poor customer service in other instances, including issues with communication responsiveness, unprofessional behavior, and delays in service or collection times.
Common Themes:
Recurring positive themes include good deals, helpful sales staff (specifically mentioning Azar), and the availability of quality products at competitive prices. Negative themes consistently revolve around poor customer service, including unresponsiveness, unprofessionalism, and issues with product quality or accuracy (e.g., incorrect components). The discrepancy in service quality appears to be a significant point of concern.
Final Assessment:
Based on the provided reviews and overall data, Hi-Tech Computers demonstrates strengths in product offerings and pricing, often facilitated by positive interactions with certain staff members. However, the business struggles with consistent service quality and communication, leading to negative experiences for some customers. While the high average rating suggests a majority of positive interactions, the detailed negative reviews highlight areas requiring significant improvement to ensure a consistently high-quality and reliable service for all customers. Potential customers should consider the reported inconsistencies in service when making purchasing decisions.
🌟🌟🌟🌟🌟 I purchased from *Hi-TECH COMPUTERS* Gaming pc Facebook Marketplace, and it was a great experience. The sales person, *Azar*, was very professional and helpful throughout the process. He gave me a great deal and made everything easy. I highly recommend contacting him if you're looking for quality products and good service! ---
At first, I thought this was the best computer shop in Abu Dhabi, hi tech computers with six branches, including Super Sports Computer behind Sadaf on Electra Street. However, my recent experience has completely changed my perspective. After being called to collect my laptop, which had been there for three years, I was shocked by the unprofessional and rude attitude of one of the representatives.
Rather than handling the situation with courtesy, I received a threatening call, saying, “If you don’t pick up your laptop, we will sell it.” This level of disrespect is unacceptable and disappointing, especially from a company with such a reputation.
To the owner reading this: Thank you for the call from your team to notify me about my laptop, but I absolutely cannot accept the rude and threatening tone from one of your staff. It’s not just about the products; it’s about how you treat your customers.
I expected better service and professionalism. This experience has left me questioning the values of this business, and I hope you address this issue and ensure your team treats customers with respect in the future.
awful customer service, the guy on whatsapp doesn’t understand english or takes 2 hours to respond
Brought Macbook Pro M2 from Hi-tech computers, Abudhabi Electra Street Behind the royal Rose Hotel. Sales representative Mr. Azar offered excellent tech support. Got a best deal for M2 pro 2022 model. I would highly recommend to visit Hitech Computer for your PC needs.
I have bought gaming PC from them, a used one، it cost me more than 6000 AED, unfortnettly the have replaced the gaming Rams and installed a normal desktop PC rams. i dont recomend any one to deal with them.
I purchased a ASUS TUF from a seller on Facebook Marketplace, and I’m very pleased with my purchase. The laptop arrived in great condition, and it works perfectly. The seller was very responsive and honest about the laptop’s condition. It’s been running smoothly for several weeks now, and I’m happy with the performance for everyday tasks like browsing and working. Highly recommend!"* the salesman name Is Azar
So Bad Don't buy Anything here carefull
I'm now already buy 3 leptops all have same problems
The place is very careless and unprofessional, the costumer service was terrible and the workers keep postponing the collection time.
They have very good monitors. I got Rog Strix Scar18 from them, which is nearly 2000AED cheaper than other monitors. The laptop I received is brand new without any quality issues. The service is also very good. Friends who recommend computer attitude and accessories can contact
Very good costumer service. Thank you for your patience, the manager is also kind and very easy to approach in a reasonable price, the staffs are always smiling and that's good. I hope your company will get bigger so that you can help other people who's willing to find a job. keep up the good work. Hope to see you again ♥️🙏⭐