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Auto Repair
Great Star Lock Repairing LLC
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Great Star Lock Repairing LLC, operating under the name Dubai Locksmith 247, is an emergency locksmith service. The company offers a wide range of services including residential, commercial, and automotive locksmith solutions. They provide assistance with lockouts, lock repairs, lock installations, key cutting, and security system upgrades. Their emergency services are available 24/7, ensuring prompt help for urgent situations. Dubai Locksmith 247 aims to provide reliable and efficient locksmith services to the Dubai area.
Overall Customer Sentiment:
Based on the provided reviews and overall rating data, customer sentiment appears to be largely positive, indicated by the high average rating of 4.8 out of 5 across 108 reviews. However, a notable minority of reviews express significant dissatisfaction, primarily related to issues beyond the core locksmith services, such as the sale of used phones and key programming longevity.
Service Quality:
Reviews specifically addressing the emergency locksmith service highlight key strengths including rapid response times (within 20 minutes), efficient and professional completion of work, excellent communication, and the ability to resolve issues without damage. Customers frequently commend the technicians for being fast, efficient, polite, and professional. The service is also described as trustworthy and offering rapid solutions at affordable costs.
Common Themes:
Positive themes consistently revolve around the speed, efficiency, and professionalism of the emergency locksmith service. Negative themes, while less frequent in the provided sample, are strongly worded and focus on alleged fraudulent practices related to the sale of used phones with non-genuine parts and issues with the longevity and reprogramming of car keys. There are also mentions of unprofessionalism, rudeness, and inaccurate operating hours.
Final Assessment:
The business appears to excel in its core offering of emergency locksmith services, consistently receiving high praise for its responsiveness, professionalism, and effectiveness. The high overall rating supports this positive assessment. However, the significant negative feedback regarding other aspects of the business, particularly the sale of used phones and key programming issues, raises concerns about consistency and trustworthiness in those areas. While the emergency locksmith service seems reliable and high-quality based on the majority of feedback, potential customers should be aware of the reported issues in other service areas.
Be careful when buying a used phone from them they sell phone with non genuine parts specially screens and they won’t return it unless they cut from the amount which is scam. Remember, once a scammer is an always scammer.
I opened a complaint in consumer rights against them which will result a 15k fine on their trade license and I’ll get rest of my money back
Be careful when buying a used phone from them they sell phone with non genuine parts specially screens and they won’t return it unless they cut from the amount which is scam. Remember, once a scammer is an always scammer. I opened a complaint in consumer rights against them which will result a 15k fine on their trade license and I’ll get rest of my money back
Biggest Thiefs.. they programmed my keys which stopped working in 1 month.. and now owner majed is asking for all money again to even reprogram!! they dont even come to your home for reprogramming and insist on customer coming to there shop .. PLEASE SAVE YOUR MONEY AND GO TO ANY OTHER LOCKSMITH.. THIS SHOPKEEPER IS A THEIF !!!
Excellent and trustworthy service. Very talented and friendly people.
Good price ,quality, and service . Done my Mazda 6 key from here
Super responsive arrived within 20 minute completed tge job very quickly and professionally excellent communication the great star team lock repairing helped me my car key stuck in the car in the mid night they come on time and open my car very perfectly and without any demage would definetly recommend great star lock repairing and their services.....
The technician sent out by the company was fast, efficient, polite and professional. Both he and the manager I dealt with were exceptional. I highly recommend this company for rapid solutions at affordable cost.
They write 24 hours but its closed at night.
Unprofessional- not tichnican at all - they malfunction my car system - not recommended anymore
Very rude staff, and fraud.
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