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Auto Repair
Golden Tools Trading
Category: Auto Repair
True Quality offers a comprehensive range of products and services. The company offers air compresso...
Category: Bicycle Repair
Shabanpoor General Trading Co LLC, operating as a bicycle store, offers a range of services for cycl...
Category: Motorcycle Repair
Bait Al Hadaf Motorcycle Spare Parts, an Indian Motorcycle dealer, offers a comprehensive range of s...
Category: Bicycle Repair
Al Asala Bicycles Trading LLC, operating as AA Bikes, is a bicycle store offering a range of service...
Category: Bicycle Repair
Sameer Hassan Bicycle Trading LLC, also known as Dubai Bicycles, is a business operating as both a b...
Golden Tools Trading is a business that specializes in providing a range of tools and equipment. The company offers services as an air compressor supplier, providing various types of air compressors suitable for different applications. Additionally, the company offers services as a pneumatic tools supplier, offering a selection of tools that operate using compressed air. These services cater to businesses and individuals requiring reliable and efficient tools for various tasks.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided reviews and average rating. While some customers report positive experiences with online orders, delivery, and product availability, a significant portion express dissatisfaction, primarily related to product quality and sales interactions.
Service Quality:
Service quality is inconsistent. Positive feedback highlights efficient online ordering, prompt delivery, and good packaging. However, negative reviews strongly criticize the sales process, citing issues with product misrepresentation, lack of product knowledge among sales staff, and poor customer service ethics. The average rating of 3.3 out of 5 further suggests that the overall service experience is not consistently meeting customer expectations.
Common Themes:
Recurring negative themes include concerns about the quality of goods sold, particularly regarding used or faulty items being presented as new or functional. There are also repeated complaints about the sales staff's behavior, specifically regarding honesty, product knowledge, and willingness to address customer issues or returns. Conversely, positive themes center around the convenience and efficiency of the online ordering and delivery process.
Final Assessment:
Based on the available data, the business demonstrates strengths in its online operations and product availability. However, significant weaknesses exist within the in-store sales experience and the perceived quality of some products. The negative feedback regarding sales practices and product reliability is a considerable concern and impacts the overall perception of the business's quality and reliability. While some customers have positive experiences, the recurring negative patterns suggest that the business does not consistently deliver high-quality and reliable service, particularly in its physical retail interactions. Potential customers should be aware of these reported inconsistencies.
Not decent salespeople, they're cheating people.
these sellers sell bad goods saying that it is good quality, tomorrow I will go to complain to Dubai Economy, I asked the seller to give me a good quality product, it was a generator that had been on display for about 5 years, he said it was good but it doesn't work, he says why did you put gasoline in it, I won't take it back, but how can I check? There is always such a problem in Deira, they think that tourists will sell a bad thing, they will leave and there will be no problem I do not recommend shopping here ☝️
Ultimate destination for tools and equipments. Should bargain.. But we get good service and product.
Very bad experience, There’s a guy with name Ibrahim, tagged with sales manager. Doesn’t know even how to sell the stuffs. Very poor Cust service. No customer handling ethics. I don’t recommend this at all guys.
Very precise in online orders. Next day delivery with decent packaging. Affordable prices.
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