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Computer Repair
Ghaza Computer Tr LLC
Category: Computer Repair
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Ghaza Computer Tr LLC, also known as Ghazatech, is a computer store offering a range of services. The company offers computer repair, including hardware and software issues. They also provide IT support for businesses and individuals. Ghazatech sells computer hardware and software, catering to various needs. Additionally, the company offers networking solutions and data recovery services. Their services aim to address common computer-related problems and provide necessary equipment and support.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards positive based on the high average rating (4.3 out of 5) and a significant number of total reviews (1354). However, the provided sample reviews reveal a notable portion of negative experiences, indicating a disparity between the overall rating and the detailed feedback.
Service Quality:
Strengths highlighted in the reviews include the availability of a wide range of laptop parts, particularly for common models, reasonable pricing, and professional customer service staff who are knowledgeable and helpful. The availability of repair/swap technicians is also seen as a positive. Conversely, significant weaknesses are reported regarding repair services, including refusal to check laptops due to workload, delays in repairs, issues with replaced parts (e.g., cracked screens), and a lack of professionalism and rudeness from some staff members. There are also concerns about inconsistent pricing and issues with warranties and receipts.
Common Themes:
Recurring positive themes include the extensive selection of parts and helpful staff for purchases. Negative themes consistently revolve around the repair service, including delays, poor communication, issues with the quality of repairs or parts, and negative interactions with staff, particularly concerning disputes and lack of receipts. The business being busy and difficulty reaching them by phone are also mentioned.
Final Assessment:
While Ghaza Computer Trading LLC appears to be a reliable source for purchasing laptop parts, particularly for common models, the provided reviews suggest significant inconsistencies and issues with their repair services and customer handling in certain situations. The high overall rating suggests many positive transactions, but the detailed negative feedback points to areas requiring significant improvement, particularly in managing workload, ensuring consistent service quality in repairs, and improving customer interaction and transparency regarding pricing and warranties. Customers seeking parts may find it a suitable option, but those requiring repair services should be aware of the potential for negative experiences based on the provided feedback.
**Ghaza Computer Tr LLC (غزة لتجارة أجهزة الكمبيوتر)** is likely a computer trading and retail business located in the UAE, specializing in computer hardware, software, and related accessories. Companies like **Ghaza Computer Tr LLC** typically offer a range of IT products and services to cater to individuals, businesses, and sometimes educational institutions. ### Typical Products and Services Offered: 1. **Computer Sales**: - **Laptops, desktops, and tablets** from various brands like Dell, HP, Lenovo, Acer, and Apple. - **Custom-built PCs** for gaming, office use, or specialized applications. 2. **Computer Accessories**: - **Keyboards, mice, monitors, printers**, and other peripherals. - **Storage devices** such as external hard drives, USB flash drives, and SSDs. 3. **Networking Equipment**: - **Routers, switches, cables**, and other networking hardware for both home and office use. 4. **Software Solutions**: - Selling and installing licensed **operating systems** (e.g., Windows, macOS) and other software like Microsoft Office, antivirus programs, and design tools. 5. **Repair and Maintenance**: - Offering **computer repair services**, including hardware fixes, software troubleshooting, virus removal, and data recovery. 6. **IT Consultation**: - Consulting services for businesses looking to set up or upgrade their IT infrastructure. Would you like more information about their location, contact details, or specific products?
50/50 this is shop for Parts of laptops but only they have common models parts, most of the time i didn't find the parts feom here
Extremely bad experience
Charged me120 Aed as the battery was not working.
Charged 45Aed for charger which is still not working and gave me an old battery for 50 Aed.
Shop is always very busy, I queued up to pay the money,( I would have left but that will kill me inside, too many people in the shop) they never give receipt and verbally the African man gave me a warranty for 3 months.
Well, battery and charger never worked properly.
When I went to explain the issue they accused me of lying.
It's my fault, that I trusted them and never took receipt
If you take any services from them, do take the receipt because the will denied all outright.
I have to argue and then he return my money back. Only 50 Aed.
I didn't like they accusing me.
Charger they took 45Aed. But now they said they never charge more then 20Aed.
People working there say any amount without thinking.
Best luck.
Ghaza Computer Trading LLC A Reliable Haven for Laptop Spare Parts and More Ghaza Computer Trading LLC is a gem in the UAE for those seeking a comprehensive range of laptop spare parts. With a focus on popular brands like HP, Dell, Microsoft Surface, and others, they offer a wide selection to cater to various needs. Beyond spare parts, their expertise extends to computer hardware, software, and networking solutions. Whether you're looking to purchase a new laptop, upgrade your existing system, or troubleshoot technical issues, their knowledgeable staff is ready to assist. My recent visit was a testament to their exceptional customer service. Despite a minor initial misunderstanding, the team went above and beyond to clarify the details and ensure I received the correct part at the agreed-upon price. The owner's genuine friendliness and dedication to customer satisfaction were truly commendable. If you're in need of reliable computer repair services or expert advice on IT infrastructure, Ghaza Computer Trading LLC is the place to go. Their commitment to quality and personalized service sets them apart. I wholeheartedly recommend them to anyone seeking a trustworthy and efficient computer solutions provider.
Ghaza Computer Trading LLC is the goto place for all computer/laptop parts. Repair/Swap technicians are available, however, it is subject to existing workload. Additional charges (for repair/swap) applicable; rates are reasonable. The customer service staff was professional, prompt; understood the requirement and got the right parts. Cashier was also very helpful. Parts are reasonably priced. They provided 1-month warranty on original parts.
I live in dubai and your location is very crowded and you dont answer the phone please give me a number i need to ask before i come
I would give them ZERO stars. Handed over my daughter's laptop to fix the touch screen and told me to collect it in 6 days. Waited and gave them a call on the 7th day and still it wasn't ready. Went to collect the laptop and wasn't ready... Honestly wasn't surprised. They replaced the screen in 30 min and luckily took my receipt. While checking the screen exiting the shop I discover it was still cracked. Here the MISBEHAVIOR AND RUDENESS showed up. Extremely aggressive and arrogant. Not willing even to listen to me and raising their voices. After insisting they looked at the camera and finally agreed to change the screen again. Putting this review is to let people know the reality. It's not worth it to go there and waste your time and energy and burn your nerves. Zero stars even sub zero. I'm not looking for anything in return this is the reality.
It is a waste of time , they order the part for you and keep you waiting for months and then when you contact them no update or records you have to tell the story again, not professional at all
My experience was so bad with them ..I took my laptop to fix it ..they even did not check it and told me they don't have time to check..I was so disappointed to waste my time and drove from Ajman to Sharjah.
Not advice to visit this shop .
My experience was so bad with them ..I took my laptop to fix it ..they even did not check it and told me they don't have time to check..I was so disappointed to waste my time and drove from Ajman to Sharjah. Not advice to visit this shop .