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Computer Repair
Pcmart.ae
Category: Computer Repair
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The company offers a comprehensive range of computer products and services. Customers can find a wide selection of laptops, desktops, components, peripherals, and accessories from leading brands. Beyond hardware sales, the company provides expert advice and support to help customers choose the right technology for their needs. They also offer services such as computer repair, upgrades, and custom PC building. Their focus is on providing quality products and reliable service to meet the diverse computing requirements of individuals and businesses.
Overall Customer Sentiment:
Based on a collection of 37 reviews with an average rating of 4.6 out of 5, the overall customer sentiment towards PC Mart is overwhelmingly positive. The high average rating indicates a strong level of customer satisfaction.
Service Quality and Reliability:
Multiple reviews highlight the business's commitment to excellent service. Customers frequently praise the staff as professional and helpful, specifically mentioning their availability and willingness to resolve IT issues. The provision of free items as a gesture of goodwill is also noted positively. The handling of post-purchase issues, even several months after the initial purchase, demonstrates a strong commitment to customer support and reliability, particularly for renewed devices.
Product Quality and Value:
Reviews indicate satisfaction with the quality of refurbished laptops, describing them as looking and performing well. The inclusion of free accessories with purchases is seen as adding significant value. While the majority of feedback on product quality is positive, there is one instance of a defective item being received, suggesting a potential area for improvement in quality control or pre-delivery checks.
Common Themes:
Recurring positive themes include excellent customer service, professional staff, good value for money, and reliable support, especially for renewed products. The physical store is described positively as a well-organized and impressive space. The primary negative theme is the isolated report of receiving a defective product.
Final Assessment:
PC Mart appears to be a highly reputable business in the computer store sector, particularly for refurbished laptops. The consistently high customer ratings and positive feedback on service, support, and value indicate that the business generally delivers a high-quality and reliable experience. While there is a single reported instance of a defective product, the overall pattern of reviews suggests this is not a widespread issue. The business's commitment to resolving post-purchase problems, even for items purchased through third-party platforms, further reinforces its reliability. PC Mart is recommended for customers seeking reliable computer products and strong customer support.
Bad service
Great service, always available to solve your IT issues, I will highly recommend them - sometimes they provide things for free as a good will. Very polished and professional staff
I had very good experience with seller PCMart. I purchased a Lenovo x280 in May 2024, there was an intermittent battery issue from beginning, but I could live with that because I always work with power plugged in. In January 2025, thatโs 7 months after purchase, the battery issue became permanent and battery not even detected. I contacted seller PCMart, they sent me a new battery for free by courier and I was up and running by next day. Thatโs the kind of exemplary support we need when purchasing renewed devices (arguably even for new devices we need excellent support these days). I highly recommended this Seller PCMart.
I invite everyone seeking for a laptop or a PC to come and check this store. - This is an update from 1 start to 5 starts - Initially I bought via Amazon and there found to be some defects, I called them over the phone and Mr. Aqib demonstrated a sincere lever of cooperation and for that only I drove from Abu Dhabi to Sharjah hoping for a solution. The shop is like a hidden gem, hundreds of laptops stacked in a safe way and teams working with on them wearing uniforms, I loved it and my hopes were not let down at all.
I Purchased Dell Inspiron 3520 Laptop (Refurbished) Really looks great with the product and the speed of usage. I received along with the Freebies (Laptop Bag, Bluetooth Mouse & The laptop Stand, Really worth for money I spent and the service provided by the PC Mart. Special mention to Harris who helped me in my purchase. Highly Recommend for Laptops. Thank you
i received my order laptop in PCMART with good packaging the item is will protected and laptop is good as new... ๐๐๐๐
This place dose not exist
Very cheap quality, I ordered through Amazon and delivered defective item.
Display not working.
Such suppliers have to banned from Amazon.