Generaltec Ajman

AL JURF - 2 street - Al Jerf Industrial 3 - Ajman

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Business Listing

Air Conditioning Repair

Air Conditioning Repair Refrigerator Repair

Generaltec Ajman

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About Generaltec Ajman

Generaltec Ajman, operating under the business name Generaltec, is an electronics store. The company offers a wide range of electronic products and services. Their inventory includes various appliances, such as refrigerators, washing machines, and air conditioners, alongside consumer electronics like televisions, audio systems, and small kitchen appliances. Generaltec also provides installation and maintenance services for the products they sell, ensuring customer satisfaction beyond the initial purchase. The company aims to be a comprehensive provider for household and personal electronic needs.

AI Generated Sentiment, based on recent reviews:


Overall Customer Sentiment:
Based on a large volume of reviews (1107 total) and a high average rating (4.6 out of 5), the overall customer sentiment towards General Tech is overwhelmingly positive. The majority of customers express satisfaction with their experiences, highlighting positive interactions and product quality.
Service Quality:
Customer service is frequently praised, with numerous mentions of helpful, knowledgeable, and patient staff. Specific individuals are occasionally highlighted for their exceptional assistance. The in-store experience is generally described as pleasant, with a clean, well-organized showroom and a good atmosphere. However, a significant area of weakness identified in some reviews is the after-sales service and support. Issues with responsiveness, follow-up, and resolving technical problems with newly purchased items are noted as areas requiring improvement.
Common Themes:
Recurring positive themes include the helpfulness and professionalism of the sales staff, the quality and variety of products offered (particularly appliances and TVs), competitive pricing (though some recent reviews suggest this may be changing), and the pleasant in-store shopping environment. Negative themes primarily revolve around challenges with after-sales support, including difficulties with technical issues, warranty claims, and communication from the service department.
Final Assessment:
General Tech appears to be a reputable electronics store with a strong focus on providing a positive initial sales experience and offering a good range of quality products. The high average rating and numerous positive comments about staff and product selection indicate a generally high level of customer satisfaction. However, the inconsistencies and negative feedback regarding after-sales service and technical support are a notable concern. While the business excels in the initial purchase phase, ensuring reliable and efficient support after the sale is crucial for maintaining long-term customer loyalty and fully delivering on the promise of high-quality and reliable service. Addressing the reported issues in this area would significantly enhance the overall customer experience.

Amenities
Credit cards In-store pick-up Same-day delivery Wheelchair-accessible car park Wheelchair-accessible entrance Delivery
Map
Overall Google Reviews
4.6 (1107 reviews)
Review 1 of 10
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4.6 (1107 reviews)
Member since
May, 05 2025
Location
AL JURF - 2 street - Al Jerf Industrial 3 - Ajman, Ajman, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 08:00 PM - 11:30 PM
Monday 10:00 AM - 02:00 PM
Tuesday 08:00 PM - 11:30 PM
Tuesday 10:00 AM - 02:00 PM
Wednesday 08:00 PM - 11:30 PM
Wednesday 10:00 AM - 02:00 PM
Thursday 08:00 PM - 11:30 PM
Thursday 10:00 AM - 02:00 PM
Friday 08:00 PM - 11:30 PM
Saturday 08:00 PM - 11:30 PM
Saturday 10:00 AM - 02:00 PM
Sunday 08:00 PM - 11:30 PM
Sunday 10:00 AM - 02:00 PM
Services
Electronics store
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