Cookies & Privacy
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy
Bicycle Repair
ALHADEKAH Bicycle Store
Category: Air Conditioning Repair
Generaltec Ajman, operating under the business name Generaltec, is an electronics store. The company...
Category: Electronics Repair
Al Ajyal Electronics Trading & AC Maintenance is an electronics store. The company offers a range of...
Category: Auto Repair
Al Ateeq Tyres LLC - branch1 is a tire shop that offers a range of services. The company offers tire...
Category: Mobile phone Repair
JAMAL ALSHARAQ TECHNICAL SERVICES L.L.C, also known as Water Chiller Service, is a business speciali...
Category: Auto Repair
Janatha Garage UAE, operating under the business name Janatha Garage, is a car repair and maintenanc...
ALHADEKAH Bicycle Store, also known as Shapanza, is a bicycle store that offers a range of services. The company offers bicycle sales, repairs, and maintenance. They also provide accessories and parts for bicycles.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided reviews and the average rating of 3.6 out of 5 from 103 reviews. While some customers express high satisfaction with product quality, ease of ordering, and friendly service, a significant portion reports negative experiences related to product defects, poor quality, and lack of responsiveness from the business.
Service Quality:
Service quality is inconsistent. Positive feedback highlights responsiveness, helpful staff, and timely delivery. However, a substantial number of reviews indicate significant issues with after-sales support, including unaddressed product problems, lack of communication, and refusal to resolve issues. The inability to contact the business for support is a recurring complaint.
Common Themes:
Recurring positive themes include the variety of bicycles offered, ease of online ordering, and positive interactions with delivery personnel. Conversely, dominant negative themes revolve around the quality and durability of the bicycles, particularly Land Rover branded bikes, with reports of components failing shortly after purchase. A critical theme is the lack of effective after-sales support and communication, leading to customer frustration and distrust. Concerns about the authenticity of positive reviews are also present.
Final Assessment:
Based on the available data, the business demonstrates strengths in initial customer interaction and product variety. However, significant weaknesses in product quality and after-sales service severely impact overall customer satisfaction and trust. The high frequency of complaints regarding product defects and the lack of resolution suggest potential issues with product sourcing or quality control. The inconsistent and often absent customer support is a major detractor. While some customers have positive experiences, the volume and severity of negative feedback, coupled with the moderate average rating, indicate that the business may not consistently deliver high-quality and reliable service, particularly in the long term. Potential customers should exercise caution and consider the reported issues with product durability and post-purchase support.
🤬🤬🤬🤬🤬Really really fake and ultra cheap bicycle. I don't recommend please be aware from these fraudians i bought Landover bicycle with in month front shok leak and back shok is broke i really hate this store and cheap fraud people's 🤬🤬🤬🤬
🤬🤬🤬🤬🤬Really really fake and ultra cheap bicycle. I don't recommend please be aware from these fraudians i bought Landover bicycle with in month front shok leak and back shok is broke i really hate this store and cheap fraud people's 🤬🤬🤬🤬
Great bike store . Friendly helpful staff. One of the few bile stores that open late for this last-minute purchase or bike repair requirement. Good location although a bit out of retail traffic. They only sell Land Rover bikes so this makes them not greatly competitive compared to other multi brand bike sellers in the same vicinity. Overall a great shopping experience , clean well equipped store.
Had bad experience of being duped when bought 2 tyres and 2 tubes for my land-rover bike from their ajman shop
All tyres & tubes duplicate but charged original brand price ..
I am surprised with the good comments!
Very bad service and Very bad Bike quality!!!
I think the owner asks his friends to write comments for him as a promotion.
The service is very bad, I bought two bikes (Land Rover) and one of them was already making noise on delivery and the gear system failed completely next day while the other one failed a week later with the same problem.
I sent an Email to the company and never replied back even after a month.
I tried to contact the shop personnel many times and it seems that they were expecting problems! they never call back, they never reply the phone, rarely whatsup.
They are hiding something and selling their rubbish and run away!
That is not good.
Please don't be next victim like me.
I wish I read carefully the comments from others before I buy!
I am sure there are many angry customers.
Those with good comments maybe the owners friends
Magnificent, This is the best option quality wise and cost wise. Easy to order online, great contact, pay cash after delivery, amazing delivery man, on time, very friendly & astonishing quality. Best recommendation. Thank you so much my friend Rafi ^_^
Sold me a bicycle with an issue with gears and refused to fix it
Update: Now he is not responding at all after he asked for money to replace it, never buy from him
This shop offers a wonderful variety of bicycles and electric cycles, which can be easily accessed online or through WhatsApp. Their responsiveness is impressive, and they truly take the time to understand their customers' needs. The support they provide is genuinely commendable. I wholeheartedly recommend giving them a try if you're considering purchasing a bike; you might find just what you’re looking for!
This website is a scam. Ordered a bicycle from their website and they sent it to Oman, but specifications and everything was different from what I ordered. I asked for replacement and they say that they cannot change in Oman, and after trying to call and message continuously, they never respond to the messages or calls and just say nothing can be done. The will never reply to your messages and calls as well if you try calling, and sales and after sales is very slow! Baddest shopping experience ever. I dont even know how such companies exist! Really hope to take action against such companies if possible.
Wow in less than 24 hours I ordered for my speed bike and I received my bike am impressed good quality you gain my trust
By using the RepaiSouk website, you consent to the use of cookies in accordance with this policy. A cookie is a small text file that a website stores on your computer or mobile device... Cookie Policy