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Auto Repair
Garage Mechanic Car Repair Rayan Mohamed
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Rayan Auto is a car repair shop offering a comprehensive range of services. The company offers general auto repair, including diagnostics and troubleshooting for various vehicle issues. They provide routine maintenance services such as oil changes, filter replacements, and fluid checks to keep vehicles running smoothly. Rayan Auto also handles brake repairs, engine repairs, transmission services, and electrical system diagnostics and repairs. Additionally, the company offers tire services, including rotations, balancing, and replacements. Their services aim to address a wide spectrum of automotive needs, from basic upkeep to complex repairs.
Customer Sentiment:
Overall customer sentiment is overwhelmingly positive, as reflected in the high average rating of 4.9 out of 5 from 55 reviews. The majority of customers express high satisfaction with the service received. However, a small number of reviews indicate significant negative experiences, citing issues with overcharging and unprofessional behavior.
Service Quality:
Key strengths highlighted by customers include the quality of repairs, particularly for specific issues like gear oil seal replacement and bodywork. The team is frequently described as knowledgeable, professional, and trustworthy. Customers appreciate the transparency and the provision of warranties on parts. The ability to solve issues quickly is also noted positively.
Common Themes:
Recurring positive themes include affordable pricing, exceptional customer service, and the team's expertise across various car brands. The staff's friendly and helpful demeanor is consistently praised. Negative themes, though less frequent, center on allegations of overcharging, creating unnecessary repairs, and rude or aggressive behavior from the owner.
Final Assessment:
Based on the available data, Garage Mechanic Car Repair Rayan Mohamed appears to deliver high-quality and reliable service for the vast majority of its customers. The strong positive feedback regarding expertise, affordability, and customer service suggests a generally positive operational standard. However, the presence of a few highly negative reviews, particularly concerning billing practices and owner conduct, warrants attention. While the overall picture is positive, potential customers should be aware of these isolated but significant negative experiences.
"I had a fantastic experience at Garage Mechanic Car Repair Rayan Mohamed when I needed my car's gear oil seal replaced. Not only did they do an excellent job with the repair, but their customer service was outstanding. The staff was friendly, knowledgeable, and took the time to explain everything to me. Plus, the best part was the incredibly affordable labor cost. I was pleasantly surprised by how reasonable their prices were compared to other garages. Overall, I highly recommend this shop for their quality work, exceptional customer service, and unbeatable prices."
CE garagistes surnommé rayan a voulus clairement m’arnaquer car je sui une femme et je ne connais rien en mécanique
Il m’a donner une facture avec un montant énorme et plusieurs réparations ! Heureusement je sui aller voir un autre garage où j’ai bien vus la différence
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I strongly recommend Rayan Mohamed Auto Maint for their professionalism, expertise, flexibility and affordable prices in a country where most garages are over priced. They truly helped me in a critical time, completed a fantastic work on my Land Rover and provided me with precious advices about my car. They definitely work towards helping clients, not emptying their wallet. I found they have a profound knowledge in various brands (my friend was also very satisfied ). I found back in their services the French expertise I had back home in France. Well done and thank you!
My rear light was having issue and I had a bump on the body. Both issues were solved in 15 minutes. Rayan and his team were the best to solve the issue. Very friendly staff. I do recommend them 100%.
Very good mechanic. He speaks English, Arabic and French fluently. They are from France ! People that you can trust because they are transparent ! And moreover they have warrante on the pieces.
Very knowledgeable in his craft. I am always sceptical when i take my car to garages but when I bring it here, i know 💯 I will not be scammed with the prices or with whats wrong with the car. Trustworthy team. Good Service.
Very poor service. Overcharged the costs by creating some problems on the car that did not exist.
The owner is so rude.
Did not want to listen and almost brutalised other clients when they wanted to calm him down.
This is like a mafia garage, run far away somewhere else !
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