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Auto Repair
Fixit Repairing & Maintenance Company
Category: Computer Repair
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Category: Appliance Repair
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Category: Bicycle Repair
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Category: Air Conditioning Repair
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Category: Tire Repair
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Fixit Repairing & Maintenance Company, , is a versatile service provider. The company offers a wide range of services including property maintenance, car battery sales, carpentry, cell phone repairs, electrical work, key duplication, plumbing, rubber stamp creation, shoe repair, and watch repair. This diverse offering caters to various household and personal needs, providing a convenient one-stop solution for many repair and maintenance requirements.
Customer Sentiment:
Overall customer sentiment appears mixed, leaning towards negative based on the provided reviews. While a small number of reviews indicate positive experiences with quick and fair service, a significant portion expresses strong dissatisfaction. Common themes among negative reviews include allegations of dishonesty, unprofessionalism, and unresolved issues after service calls.
Service Quality:
The provided reviews raise concerns about the consistency and quality of service delivery. Several accounts detail instances where initial repairs were unsuccessful, requiring follow-up visits. Furthermore, there are serious accusations of deceptive practices, such as overcharging and claiming parts were replaced when they were not. Communication issues, including unreturned calls and missed appointments, also contribute to a perception of unreliable service.
Common Themes:
Recurring negative themes include alleged fraudulent behavior, lack of transparency regarding repairs and costs, poor communication, and a failure to resolve issues effectively on the first attempt. Conversely, positive feedback highlights efficiency and fair pricing in some instances.
Final Assessment:
Based on the limited sample of reviews provided, coupled with the overall average rating of 3.4 out of 5 from 16 reviews, there are significant red flags regarding the reliability and quality of service offered by this business. While some customers have had positive experiences, the prevalence of serious complaints about dishonesty and unprofessionalism suggests potential systemic issues. Prospective customers should exercise caution and consider these concerns when evaluating this business for their service needs.
Excellent, quick service at a fair price. Will definitely do business with them again.
NOT AT ALL RECOMANDED. GROUP OF UNPROFESSIONALS.. Really unprofessional behavior.. they even don't deserve 1 star. Committed that they have parts and they will fix the washing machine. After that I need to call them number of times then they gave time when technician will come. Obviously, technician didn't came and I again called multiple time then they thought to respond and told that they are looking for parts. And now they are not picking up the calls. Don't commit if you can not do the small fix.
This company came to fix a tripped circuit and instead whilst I wasn’t looking cut through wires and then claimed I needed to pay 4750 dirhams to have it fixed. Luckily I called a different company and they fixed the problem, and when they called these guys they could not justify what they had done. Complete scammers do not use.
We are not recommended to provide a single star, Yesterday staff came to repair Washing machine, They simply checked the washing machine and inform machine is ready and they collected the amount and we inform them to wait 20 mts. But when we started the washing machine, after 15 mts it shows same error. Then technician checks the machine and repair again and now it is working and they informed if same error occur change the parts. They agreed service charges is AED 150.00 and they Collected aed 200.00. In my washing machine they wont change any parts. Now they are telling we changed the parts. Once i reached my room and checked the washing machine, Parts are not changed. So i recommended If they inform parts are changed, Please ask them to show the damaged parts, Then settle the amount. Be carefull
Wrong location! Don’t go!
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