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Other Repairs
Fix On Click
Category: Air Conditioning Repair
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Fix On Click is a business that offers a range of services for home repair and improvement. The company offers repair services, electrical installation services, and handyman services. They also operate as an HVAC contractor, a plumbing supply store, and a home improvement store. This allows them to provide comprehensive solutions for various household needs, from fixing minor issues to undertaking larger renovation projects.
Customer Sentiment:
Overall customer sentiment appears to be largely positive, as indicated by the average rating of 4.4 out of 5 across 11 reviews. While a significant negative review exists, the majority of feedback suggests satisfaction with the services provided.
Service Quality:
Based on the available reviews, the business demonstrates strengths in professionalism, responsiveness, and adherence to timelines and budgets. Positive feedback highlights the company's ability to deliver services to a high standard, even in challenging circumstances. However, a notable weakness is highlighted by a review detailing a service failure and subsequent lack of accountability, suggesting potential inconsistencies in service delivery or customer issue resolution.
Common Themes:
Recurring positive themes include professionalism, punctuality, responsiveness, and quality of work. The ability to stay within budget and complete projects on time is also a frequently mentioned strength. Conversely, a significant negative theme revolves around service reliability and the handling of issues when they arise, as well as a concerning instance of unprofessional driver behavior.
Final Assessment:
The business generally appears to deliver high-quality and reliable service, supported by a strong average rating and positive feedback on key aspects like professionalism and project execution. However, the presence of a highly critical review regarding service failure and accountability, alongside an isolated incident of poor driver conduct, indicates potential areas for improvement in consistency and customer support when issues occur. While the majority of customers seem satisfied, addressing the concerns raised in negative feedback is crucial for ensuring consistently high service standards and maintaining a strong reputation.
Absolute frauds! These guys came to 'fix' my AC, but it didn't even last 24 hours before breaking down again. When I called them back to take responsibility, they straight-up refused to come and dumped the job on another company instead. Highly unprofessional, unreliable, and complete scammers! If you're looking for people who actually know what they're doing, stay the hell away from these dickheads!
Being a labor camp security officer at Alquoz industrial area 2 dubai I have experienced with @fixonclick company. They have a great team and their way of services just awesome!! really like and will always try to get their services again and again ......
Good company. Always professional, on time and helpful. What's even more important is that they respond fast. Highly recommended.
In Dubai finding a fixer is easy. Finding a cheap one too. Finding a serious one hard. Finding a serious and professional one, real tough. Fix on Click is. They stayed on budget, they responded at every step and every text. They finished on time. And they did it at great standards in an apartment that was aged. I can’t recommend them enough. If you can pay just a fair amount, not the cheapest and also not expensive, look no more.
This company’s driver, driving a van with plate number AA34997, was driving at an extremely slow speed on a one-lane road, causing all the cars behind to be unable to pass. When I honked at him, he drove even slower. Such behavior is extremely unacceptable.
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