AL NASEEM AC & ELECTRICAL APPLIANCES MAINTENENCE

International City I03, Shop 8 - Morocco Cluster - Dubai

A
Business Listing

Air Conditioning Repair

Air Conditioning Repair Refrigerator Repair

AL NASEEM AC & ELECTRICAL APPLIANCES MAINTENENCE

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About AL NASEEM AC & ELECTRICAL APPLIANCES MAINTENENCE

AL NASEEM AC & ELECTRICAL APPLIANCES MAINTENENCE is a business specializing in appliance and electrical repairs. The company offers a range of services including appliance repair, air conditioning repair, electrical repair, refrigerator repair, television repair, and washer & dryer repair. They provide maintenance and repair solutions for various household and electrical appliances.

AI Generated Sentiment, based on recent reviews:


Customer Review Summary

Overall Customer Sentiment:
Based on the provided reviews, the overall customer sentiment appears polarized. While a significant portion of customers express high satisfaction, particularly with washing machine repairs, a notable minority report extremely negative experiences, citing issues with service quality, communication, and perceived dishonesty. The high average rating of 4.7 out of 5 across 106 reviews suggests a generally positive perception, but the severity of the negative feedback warrants careful consideration.
Service Quality and Strengths:
Positive reviews frequently highlight prompt response times, quick and efficient repairs (often completed within an hour), knowledgeable and friendly technicians, and fair pricing, particularly for washing machine issues. Customers appreciate the step-by-step explanation of the repair process and the availability of necessary spare parts. The business is often described as trustworthy and a "gem" by satisfied customers.
Weaknesses and Common Themes in Negative Reviews:
Conversely, negative reviews consistently point to significant issues. These include allegations of creating bigger problems during repairs, failure to fix the initial issue, poor communication, unresponsiveness to follow-up calls, and perceived fraudulent practices. Some customers report difficulties in retrieving their appliances and a lack of accountability. The negative feedback is strong and includes accusations of being "scammers" and the intention to file official complaints.
Final Assessment:
While the business demonstrates strengths in certain areas, particularly in the efficiency and effectiveness of washing machine repairs as evidenced by numerous positive reviews and a high average rating, the recurring and severe nature of the negative feedback raises concerns about consistency and reliability across all service types. The stark contrast between highly positive and extremely negative experiences suggests potential inconsistencies in service delivery or ethical practices. Prospective customers should weigh the positive testimonials against the serious allegations of poor service and dishonesty before engaging with this business. Further investigation into the negative claims may be advisable.

Amenities
Gender-neutral toilets On-site services Wheelchair-accessible car park Wheelchair-accessible entrance
Map
Overall Google Reviews
4.7 (106 reviews)
Review 1 of 10
Member since
May, 05 2025
Location
International City I03, Shop 8 - Morocco Cluster - Dubai, Dubai, United Arab Emirates
1 Listing 0 Followers
Business Hours
Monday 12:00 AM - 11:59 PM
Tuesday 12:00 AM - 11:59 PM
Wednesday 12:00 AM - 11:59 PM
Thursday 12:00 AM - 11:59 PM
Friday 12:00 AM - 11:59 PM
Saturday 12:00 AM - 11:59 PM
Sunday 12:00 AM - 11:59 PM
Services
Air conditioning repair servic...
Appliance repair service
Electrical repair shop
Refrigerator repair service
Television repair service
Washer & dryer repair service
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