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Auto Repair
Fix Motors
Category: Auto Repair
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Fix Motors is an auto repair shop that offers a comprehensive range of services to keep vehicles running smoothly. The company offers routine maintenance such as oil changes, tire rotations, and fluid checks to ensure optimal performance and longevity. For more complex issues, the company provides expert diagnostics and repairs for engines, transmissions, brakes, and electrical systems. They also handle services like air conditioning repair, exhaust system work, and suspension adjustments. Fix Motors is equipped to address a wide variety of automotive needs, providing reliable and professional service for their customers.
Customer Sentiment:
Overall customer sentiment appears to be mixed, with a significant portion of reviews expressing high satisfaction while a notable minority report extremely negative experiences. The average rating of 4.5 out of 5 across 285 reviews suggests a generally positive perception, but the intensity of negative feedback indicates significant areas for improvement.
Service Quality:
Positive reviews frequently highlight professional, efficient, and knowledgeable mechanics who accurately diagnose and resolve issues. Customers appreciate clear communication, timely service delivery, and attention to detail, such as keeping cars clean. Conversely, negative reviews strongly criticize the quality of repairs, alleging that issues were not fixed or even worsened, and that parts were not replaced correctly or were marked up excessively.
Common Themes:
Recurring positive themes include professionalism, expertise, efficiency, and good communication. Negative themes consistently revolve around high costs, alleged dishonesty regarding repairs and parts, significant delays beyond promised timelines, and poor quality of work leading to unresolved or new problems. There are also mentions of poor staff demeanor and attempts to pressure customers regarding reviews.
Final Assessment:
Based on the provided data, the business appears to deliver high-quality and reliable service for a majority of its customers, as reflected in the high average rating and numerous positive testimonials. However, the severity and consistency of the negative feedback regarding cost, repair quality, and business practices are concerning and suggest potential inconsistencies in service delivery or ethical conduct. While many customers have positive experiences, the significant negative reviews indicate that the business may not consistently provide reliable service for all customers and that there are areas requiring urgent attention to address issues of cost, transparency, and repair quality.
I dealt with them several times.. really supporting team.. and professional.. know exactly what's the car issue in know time.. Highly recommended
I don't recommend any one to go there. I gave them my Fj to reduce the fuel consumption and it ends as below:
1- they broke the air Box hose and they fix it with super glue.(picture attached).
2- they told my to change the spark blug even I told them I changed it a month go but they kept saying its old.(picture attched).
3-They didn't place the original part as it was before.
I have not good experience, specially the staff is not well mannered and after commitment they are charging extra..
I recently had my car serviced at Fix Motors, and I am extremely satisfied with their excellent service. The mechanics were professional, efficient, and knowledgeable. They quickly diagnosed and fixed the issue with my car, and the quality of their work was outstanding. The staff members were friendly and provided clear communication throughout the process. I highly recommend Fix Motors for anyone in need of reliable and trustworthy car repairs.
Never try it.....the worst place on earth for the following reasons:
1- Very expensive
2- They will cheat on the stuff they claim they fixed
3- They promise to finish in one day, while actually 10 days....and nothing is fixed afterwards.
4- Don't trust them to buy the parts, they will charge you an extra 30-50% for that.
5- They will pretend to be angels and the saviors of your soul, while others are wayyyyyy better than them.
Simply, a scam shop in Ajman which keeps losing customers... if there's -100 star button, I would press it.
Never try it.....the worst place on earth for the following reasons: 1- Very expensive 2- They will cheat on the stuff they claim they fixed 3- They promise to finish in one day, while actually 10 days....and nothing is fixed afterwards. 4- Don't trust them to buy the parts, they will charge you an extra 30-50% for that. 5- They will pretend to be angels and the saviors of your soul, while others are wayyyyyy better than them. Simply, a scam shop in Ajman which keeps losing customers... if there's -100 star button, I would press it.
This garage will save your time and money. Simply they will identify the exact problem and resolve it without any side effects to other mechanical issues. The team is friendly and tells you all you need to know about the technical problem that you are facing. Strongly recommend it. The guys also have commitment to time, they promise a delivery time and stick to it 100%, they keep you updated throughout the whole maintenance process.
Took My Nissan Patrol For Injector Cleaning. So far the best professional Stuff I met. Nice & tidy work kept my car spotless and since then my car performance is much better. Cherry on top was engine bay cleaning. Defiantly will go again
Very expensive for no use.
Without knowing the actual problem they will tell you to change things.
Loss of money.
Worst experience ever. Took my car to fix a gearbox issue only to make it worse. When I arrived home, all my gear fluid was on the driveway, and I took it again to the garage, only for it to get even more horrible by having a clunking noise and rough gear changes. They also try to threaten you to remove the reviews. Honestly, it's quite a suspicious business model. I advise you to check another garage.
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