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Bicycle Repair
escooterfix.ae ( Electric scooter repair & services , Repairs & Service of E-Bikes,hoverboard,Harley...
Category: Bicycle Repair
RIDE WELL BICYCLES - BICYCLEFIX is a comprehensive service and sales center catering to a wide range...
Category: Bicycle Repair
Ride Well Bicycles Trading LLC is a business that operates as a bicycle repair shop, bicycle store,...
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Category: Air Conditioning Repair
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The company offers a comprehensive range of services for electric mobility devices. Specializing in electric scooter repair and services, they also provide repairs and service for e-bikes, hoverboards, and Harley electric bikes. Their expertise extends to being a scooter repair shop, electric bicycle store, electric motor scooter dealer, and motor scooter repair shop. The company offers repairs, maintenance, and sales related to these types of vehicles.
Customer Review Summary
Overall Customer Sentiment:
The business maintains a high average rating of 4.8 out of 5 across 175 reviews, indicating a predominantly positive customer sentiment. While a small percentage of reviews express significant dissatisfaction, the vast majority are highly favorable.
Service Quality:
Positive reviews frequently highlight excellent customer service, knowledgeable and helpful staff (specifically mentioning Zeeshan), and efficient repair times, with some services completed within 24 hours or even 20 minutes. The convenience of free pickup and delivery is also a significant positive factor. However, a notable weakness identified in negative reviews is pricing, with multiple customers reporting significantly higher costs compared to market prices, particularly for parts. There are also concerns raised about potential overcharging and lack of transparency regarding repairs and pricing estimates.
Common Themes:
Recurring positive themes include friendly and helpful staff, efficient service, and the convenience of pickup/delivery. Negative themes primarily revolve around pricing concerns, perceived overcharging, and in isolated cases, issues with repair quality leading to further damage or lack of transparency.
Final Assessment:
Based on the analysis of both the overall rating and a sample of detailed reviews, the business appears to deliver high-quality and reliable service for the majority of its customers. Strengths lie in customer interaction, service speed, and convenience. However, the business needs to address the recurring concerns regarding pricing transparency and competitiveness to ensure consistent customer satisfaction and maintain its strong reputation. While the negative reviews are a small proportion, they highlight areas for potential improvement in pricing strategy and communication.
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Asked them to give an estimate price for Scooter Throttle Fix:
Their Rude Unprofessional response: "no I dont have"
Guess they don't want business, if they don't have any estimate pricing for Throttle Fix for E Scooters. Very suspicious and untrustworthy
Best service ever! They replaced the wheel in 20 minutes! Good price. Very polite administration
Brilliant service. Changed the tires on my Xiaomi Escooter Pro 2 to solid tires, pickup and delivery on time, all within 24 hours. Easy communication. Highly recommended.
Disaster service ! Dont bring your scooters which are price above 1000 dirhem. they changed my tire and damaged engine, later they fixed but didnt tell me that they changed my expensive engine. D I S G R A C E
Expansive then market.
Not recommend for buying parts.
They charged twice price for normal scooter stand.
I believe they push clients to give good reviews for taking advantage benefits from rating.
Not recommended.
Super Expensive shop doubled price then market. I believe they push clients to give us good reviews getting high ratings on listings but reality is totally different.
Scooter stand base original price is 15AED they charged me without fix 45AED .
RideWell Bicycle offers excellent service, high-quality bikes, and expert maintenance. Their friendly staff, free pickup/delivery, and well-stocked inventory make them a top choice for cycling enthusiasts. Highly recommended!
Very friendly staff, they guided me to the parking space and then picked up our scooter and bike all the way to the shop. Fixed everything then dropped us back to the car. Highly recommended!
We recently bought an Escooter at the store. Zeeshan was incrediblely knowledgeable and helpful. He was patient and answered all our questions and gave us tips and pointers. We will definitely come back. Thank you Zeeshan for the great customer service.
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